Sr. Technical Account Manager | Okta

Okta Inc

Quick summary

Work type: On-site
Location: Bellevue, WAChicago, ILToronto, Ontario, Canada
Salary: $160,000–$200,000 / yr
Posted: 7 days ago
Nearby: 99+ roles within 25 mi

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Salary context

Competitive pay

How this pay compares to similar roles

Similar $187k

This role $180k

$141k most similar roles pay here $232k

This role pays less than 56% of similar roles. Most pay $159,824–$214,900 — the shaded band above. At the midpoint, this role pays about $180k versus about $187k for comparable roles.

Based on 239 similar postings.

Employer

About Okta Inc

Okta, Inc. is an American identity and access management company based in San Francisco. It provides cloud software that helps companies manage and secure user authentication into applications, and for developers to build identity controls into applications, websites, web services, and devices.[

Okta Inc currently has 154 open roles on FindRole.

Listed pay typically runs $188,000–$253,000 across 154 roles with salary data.

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View all roles at Okta Inc

At a glance

TL;DR · Sr. Technical Account Manager | Okta

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Join Okta’s Global New Product Introduction (NPI) Overlay Team as a Senior Technical Account Manager, where you will serve as an elite technical resource bridging Pre-Sales, Product, and the global TAM organization. Your day-to-day involves advising early-adopter customers on architectural best practices during high-priority product launches, leading targeted technical sprints to establish repeatable adoption patterns, and capturing actionable telemetry for product teams. You’ll need deep expertise in SaaS infrastructure, SDLC, and modern Identity landscapes, including proficiency with technologies like SAML 2.0, OAuth, OpenID Connect, and legacy applications in hybrid IT environments. This role demands strong technical credibility, operational understanding of web-scale infrastructure, and the ability to translate customer friction into data-backed business cases for product teams. Ideal candidates have at least 8 years of experience in information technology, with a focus on IAM solutions, and excel in both technical depth and diplomatic skills to navigate complex global organizations effectively.

Skills

SAML 2.0 WS-Federation OAuth OpenID Connect Salesforce Box Office 365 Workday SCIM MFA IAM SDLC CI/CD Terraform AWS Azure GCP Kubernetes Docker PostgreSQL MongoDB Git Jira Confluence Prometheus Grafana

What you'll do

Advise early-adopter customers on architectural best practices during product launch windows.
Lead targeted technical sprints to bridge the technical value gap post-sale.
Capture high-fidelity technical telemetry from early adopters and translate it into actionable product signals.
Evaluate early-stage software and co-author operational criteria for NPI capabilities.
Document repeatable adoption patterns and configuration models into structured playbooks.
Partner with TAM 1:Many/Knowledge Scaling to design programmatic content for new solutions.
Coordinate closely with Product Acceleration Team specialists during technical workload transitions.

What we're looking for

8+ years of IT experience with at least 4 years as a Technical Account Manager or similar role.
Deep technical expertise in SaaS infrastructure, SDLC, and modern Identity landscapes.
Proficiency in IAM technologies including SAML 2.0, OAuth, OpenID Connect, and legacy application integration.
Strong operational understanding of web-scale infrastructure dimensions like RTO and RPO.
Proven ability to translate customer friction into actionable product signals for engineering teams.
Exceptional emotional intelligence and diplomatic skills for handling sensitive escalations and cross-team issues.
Builder mindset with a track record of turning ambiguity into repeatable systems, metrics, and processes.

Hybrid

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