Senior Program & Portfolio Manager (IT)

What you'll do

• Partner with stakeholders to define vision, mission, and strategic objectives for business units.
• Manage the intake, triage, and stack-ranking of new requests and enhancements through Workfront.
• Collaborate with technical teams to estimate effort levels and determine project feasibility.
• Execute end-to-end program management including discovery, proof of concept, and roadmap development.
• Oversee program execution by proactively managing risks, dependencies, and cross-functional communication.
• Prepare executive briefings and high-level status reports for various governance artifacts.
• Coordinate post-release activities such as announcements, hypercare, and decommissioning.
• Measure adoption and impact through 30/60/90 day check-ins to inform future decisions.

What we're looking for

• Bachelor's degree required; MBA or equivalent preferred.
• PMP, PMI-ACP, PgMP, or CSM certifications are preferred.
• 7-10+ years of experience as a program manager in the software or related technology industry.
• Experience managing multi-discipline teams consisting of both business and technical resources.
• Proficiency in various project delivery methodologies including Agile, Scrum, Waterfall, and hybrid models.
• Proven ability to lead complex programs in matrix organizations to deliver solutions for customers.
• Exceptional verbal and written communication skills to engage with both technical and non-technical audiences.
• Strong influencing and interpersonal skills to build credibility with team members and senior leadership.