Sr. Engineer, Software Engineer (Contact Center Technology)

Nationwide

Actively hiring
Ohio - Columbus Posted 22 days ago $76,000–$143,000 / year
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At a glance

AI generated

TL;DR

As a Senior Software Engineer in Claims & Shared Services - Contact Center Shared Technology, you will contribute to the maturation of our Genesys Cloud CCaaS platform by developing and maintaining high-quality software solutions. Your day-to-day responsibilities include analyzing business needs, coding, testing, debugging, documenting, and deploying applications according to industry standards. You will also apply secure engineering practices throughout the development lifecycle and utilize DevSecOps methodologies to ensure robust security measures. Additionally, you are expected to drive continuous improvement through training and innovation while managing project timelines effectively. The role requires proficiency in programming languages such as Java, C++, Python, or JavaScript, along with experience in software development lifecycles and a strong understanding of secure coding practices. Experience with tools like Genesys Cloud Architect, Harness, and GitHub Copilot is advantageous for this position within Nationwide’s large-scale technology environment.

Skills

Java Python JavaScript DevSecOps CI/CD Genesys Cloud Architect GitHub Copilot

What you'll do

  • Analyzes and develops software applications according to industry standards.
  • Implements secure engineering practices throughout the development lifecycle.
  • Utilizes DevSecOps methodologies and tools for efficient project management.
  • Drives continuous improvement through training and innovative solutions.
  • Manages project timelines, priorities, and deliverables proactively.

What we're looking for

  • Proficient in software development lifecycle and secure engineering practices.
  • Experience with DevSecOps tooling and techniques.
  • Strong programming skills in Java, C++, Python, or JavaScript.
  • Two or more years of analysis and technology experience required.
  • Ability to manage project priorities, deadlines, and deliverables effectively.
  • Knowledge of Genesys Cloud Architect, Harness, and GitHub Copilot preferred.
  • Demonstrates Nationwide Values regularly and consistently.

Market check

Salary context

This $76,000–$143,000 range sits above 0% of similar postings on FindRole.

Peer median band

$117,000–$234,000

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$142,400–$206,381

Middle half of comparable postings.

Based on 240 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Nationwide

Nationwide is a Fortune 100 insurance and financial services company offering auto, home, life, and commercial insurance along with retirement savings, asset management, and banking products. Industry: Insurance & Financial Services

Nationwide currently has 4 open roles on FindRole.

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