Sr. Automation Engineer (Starlink Customer Success)

SpaceX

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Work type
On-site
Location
Bastrop, TX
Posted
2 days ago

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Similar $158k
$118k most similar roles pay here $191k

This listing doesn't post a salary. Most similar roles pay $132,500–$184,150.

Based on 237 similar postings.

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About SpaceX

SpaceX designs, manufactures, and launches advanced rockets and spacecraft with the mission of enabling humans to become a multi-planetary species. It operates the Falcon 9, Falcon Heavy, and Starship launch vehicles, as well as the Starlink satellite internet constellation.

SpaceX currently has 614 open roles on FindRole.

Listed pay typically runs $130,000–$155,000 across 446 roles with salary data.

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At a glance

TL;DR · Sr. Automation Engineer (Starlink Customer Success)

As a Senior Operations Engineer, Automation on the Customer Success team, you will develop and maintain critical automation systems to enhance customer experience and support within the Starlink network. Your day-to-day responsibilities include identifying bottlenecks, implementing scalable solutions using Python and SQL, and continuously improving existing automation tools. You should have at least 4 years of relevant engineering or software experience in a technology company, along with expertise in Python and SQL. This role requires working on large-scale systems to address complex business challenges within the rapidly growing Starlink network.

What you'll do

  • Develop and maintain business-critical automation to enhance customer experience.
  • Identify and resolve bottlenecks within the Starlink network through automation.
  • Continuously improve experimental automation projects for efficiency gains.
  • Utilize Python extensively for scripting and automating complex tasks.
  • Analyze data using SQL to inform automation development and improvements.

What we're looking for

  • 4+ years of experience in engineering, software development, data analytics, venture capital, management consulting, or operations/product management at a technology company
  • Expertise in Python and SQL
  • Strong background in automation development and maintenance
  • Experience with business-critical and experimental automation projects
  • Ability to improve customer support and network bottlenecks

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