Automation Engineer (Starlink Customer Success)

SpaceX

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Work type
On-site
Location
Bastrop, TX
Posted
today

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How this pay compares to similar roles

Similar $149k
$120k most similar roles pay here $173k

This listing doesn't post a salary. Most similar roles pay $129,700–$167,500.

Based on 237 similar postings.

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About SpaceX

SpaceX designs, manufactures, and launches advanced rockets and spacecraft with the mission of enabling humans to become a multi-planetary species. It operates the Falcon 9, Falcon Heavy, and Starship launch vehicles, as well as the Starlink satellite internet constellation.

SpaceX currently has 604 open roles on FindRole.

Listed pay typically runs $130,000–$155,000 across 440 roles with salary data.

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At a glance

TL;DR · Automation Engineer (Starlink Customer Success)

As an Operations Engineer, Automation on the Customer Success team at Starlink, you will develop and maintain business-critical automation to enhance customer experience and support within the rapidly expanding network. You’ll collaborate closely with cross-functional leads, workforce planners, and operators to identify and solve complex challenges through automated solutions. The role requires expertise in Python and SQL, along with a master’s degree in Business or STEM fields, and proven experience in high-growth environments. This position involves working on large-scale systems that support Starlink's global customer base, addressing issues related to network operations and service delivery at unprecedented scale.

What you'll do

  • Develop automated solutions to address customer experience and support challenges.
  • Maintain and improve business-critical automation systems for the Starlink network.
  • Identify and resolve bottlenecks in customer support processes through automation.
  • Collaborate with workforce planners and operators on automation projects.
  • Utilize Python and SQL expertise to enhance operational efficiency.

What we're looking for

  • 3+ years of experience with Python
  • Master’s degree in Business or STEM field
  • Expertise in SQL and automation tools
  • Experience in a high-growth, fast-paced environment
  • Collaborative skills for cross-functional team work

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