Automation Engineer (Starlink Customer Success)

SpaceX

Quick summary

Work type
On-site
Location
Hawthorne, CA
Salary
$100,000–$115,000 / yr
Posted
today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $149k
This role $108k
$92k most similar roles pay here $176k

This role pays less than 89% of similar roles. Most pay $130,000–$167,500 — the shaded band above. At the midpoint, this role pays about $108k versus about $149k for comparable roles.

Based on 237 similar postings.

Employer

About SpaceX

SpaceX designs, manufactures, and launches advanced rockets and spacecraft with the mission of enabling humans to become a multi-planetary species. It operates the Falcon 9, Falcon Heavy, and Starship launch vehicles, as well as the Starlink satellite internet constellation.

SpaceX currently has 604 open roles on FindRole.

Listed pay typically runs $130,000–$155,000 across 440 roles with salary data.

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At a glance

TL;DR · Automation Engineer (Starlink Customer Success)

As an Operations Engineer, Automation on the Customer Success team at Starlink, you will develop and maintain business-critical automation to enhance customer experience and support within a rapidly growing network. You will collaborate with cross-functional leads, workforce planners, and operators to create automated solutions that address customer challenges. The role requires expertise in Python and SQL, along with a Master’s degree in Business or STEM. Ideal candidates have demonstrated success in fast-paced environments such as startups or tech companies. This position involves working on large-scale systems to solve complex business problems related to customer support and network operations.

What you'll do

  • Develop automated solutions to address customer experience and support challenges.
  • Maintain and improve business-critical automation systems for the Starlink network.
  • Identify and resolve bottlenecks in customer support processes through automation.
  • Work with Customer Success Category leads to enhance operational efficiency.
  • Continuously innovate experimental automation projects to unlock new capabilities.

What we're looking for

  • 3+ years of experience with Python
  • Master’s degree in Business or STEM field
  • Expertise in SQL and automation development
  • Proven experience in a high-growth, fast-paced environment
  • Collaboration skills with cross-functional teams to solve challenges

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