Sr. Automation Engineer (Starlink Customer Success)

SpaceX

Quick summary

Work type
On-site
Location
Redmond, WA
Salary
$135,000–$190,000 / yr
Posted
2 days ago

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Competitive pay

How this pay compares to similar roles

Similar $158k
This role $162k
$117k most similar roles pay here $198k

This role pays more than 64% of similar roles. Most pay $132,500–$184,150 — the shaded band above. At the midpoint, this role pays about $162k versus about $158k for comparable roles.

Based on 237 similar postings.

Employer

About SpaceX

SpaceX designs, manufactures, and launches advanced rockets and spacecraft with the mission of enabling humans to become a multi-planetary species. It operates the Falcon 9, Falcon Heavy, and Starship launch vehicles, as well as the Starlink satellite internet constellation.

SpaceX currently has 614 open roles on FindRole.

Listed pay typically runs $130,000–$155,000 across 446 roles with salary data.

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At a glance

TL;DR · Sr. Automation Engineer (Starlink Customer Success)

As a Senior Operations Engineer, Automation on the Customer Success team, you will play a pivotal role in developing and maintaining business-critical automation to enhance customer experience within the Starlink network. Your daily responsibilities include identifying and resolving support bottlenecks through continuous improvement of existing systems and experimental projects. You should have at least 4 years of relevant experience in engineering or related fields, with expertise in SQL and Python. Additionally, you will work on large-scale operational challenges that require a deep understanding of data analytics and automation to drive efficiency and innovation within the team.

What you'll do

  • Develop and maintain business-critical automation for the Starlink network.
  • Identify and resolve bottlenecks in customer experience and support processes.
  • Continuously improve existing automation to enhance operational efficiency.
  • Create experimental automation solutions to innovate customer support methods.
  • Utilize SQL and Python expertise to analyze data and optimize operations.

What we're looking for

  • 4+ years of experience in engineering or related tech field
  • Expertise in SQL and Python for automation development
  • Experience developing, maintaining, and improving business-critical systems
  • Strong background in technology company operations or product management
  • Ability to unlock customer support bottlenecks through automation

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