Sr Analyst, Technical Exchange Administrator

McDonald’s Corporation

Actively hiring
Chicago, IL Posted 10 days ago $115,872–$144,840 / year
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At a glance

AI generated

TL;DR

As a Senior Collaboration Engineer in the Global Technology Infrastructure & Operations (GTIO) team at McDonald's, you will lead the product delivery roadmap for enterprise messaging and collaboration services, focusing on Exchange Online while also managing SharePoint, Teams, Copilot, Power BI, and other Microsoft 365 tools. Your day-to-day responsibilities include driving engineering excellence, ensuring global compliance and reliability of SMTP and application mail services, and collaborating with internal teams and vendors to align roadmaps and manage dependencies for successful deployments. You will need extensive experience in Exchange Online/Hybrid environments, proficiency in PowerShell, Microsoft Graph API, and Power BI reporting, as well as strong communication skills to provide executive-level insights on service health and risk posture. This role offers the opportunity to modernize and secure McDonald's collaboration stack at enterprise scale, ensuring seamless user experiences worldwide.

Skills

Exchange Online SharePoint Microsoft Teams Power BI Conditional Access Purview SMTP M365 Copilot Mailjet Mailgun PowerShell Microsoft Graph API DKIM DMARC SPF CI/CD Azure Office 365

What you'll do

  • Lead the product delivery roadmap for enterprise messaging and collaboration services.
  • Architect and govern SMTP and application mail services to ensure global compliance.
  • Drive engineering and operational excellence for Exchange Online and associated security.
  • Develop and maintain runbooks, standards, and lifecycle roadmaps for M365 products.
  • Act as main contact during enterprise system upgrades and service readiness activities.
  • Lead problem management and root-cause analysis of sophisticated service issues.

What we're looking for

  • Extensive technical proficiency in Exchange Online/Hybrid and related security.
  • Shown success managing large-scale M365 enterprise environments.
  • Solid grasp of Teams, SharePoint, OneDrive, Power BI, and Copilot.
  • Demonstrated experience in effectively managing global vendor partnerships.
  • Superb communication skills for translating technical details to executives.
  • 5+ years of hands-on experience with Exchange Online/Hybrid M365 environments.
  • Dedication to staying current with M365 capabilities and collaboration trends.

Market check

Salary context

This $115,872–$144,840 range sits above 29% of similar postings on FindRole.

Peer median band

$125,760–$185,000

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$128,950–$189,046

Middle half of comparable postings.

Based on 239 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About McDonald’s Corporation

McDonald’s Corporation is the world's largest fast-food chain by revenue, operating over 40,000 locations in more than 100 countries.

McDonald’s Corporation currently has 64 open roles on FindRole.

Listed pay typically runs $138,207–$172,758 across 62 roles with salary data.

Most-posted roles

View all roles at McDonald’s Corporation

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