Principal Technical Analyst

Oracle

Actively hiring
Salt Lake City, UT · Denver, CO · Redwood City, CA Posted 21 days ago $64,200–$141,200 / year
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At a glance

AI generated

TL;DR

As a Principal Technical Analyst in the Support organization, you will provide strategic technical support to ensure high customer satisfaction by resolving complex issues and implementing automated solutions for Oracle’s US Gov Cloud and DoD clients. Your daily tasks include managing service requests, developing diagnostic methodologies, and collaborating with development teams on product improvements. You must have extensive experience with Oracle Database administration across multiple versions, including 12c, 18c, 19c, and 23c, along with expertise in security features, backup and recovery processes, and cloud infrastructure. Additionally, knowledge of other databases like MySQL and PostgreSQL is desirable. This role requires a Bachelor’s degree in Computer Science or related field, at least 10 years of professional experience, and strong English communication skills to serve as an advocate for customer needs and mentor team members.

Skills

Oracle Database Oracle Cloud Infrastructure (OCI) Oracle Autonomous Database RMAN Oracle Data Guard Unix Linux Windows MySQL PostgreSQL SQL-Server DB2 Oracle Golden Gate Oracle Application Express (APEX) CI/CD Kubernetes Terraform Python Java Shell scripting Prometheus Grafana

What you'll do

  • Manage and resolve service requests from customers on Oracle products.
  • Own and resolve complex problems, managing customer expectations throughout the lifecycle.
  • Contribute to Knowledge Management content creation and maintenance.
  • Work with development teams on product improvement programs and testing.
  • Maintain expertise in Database Security and general IT Security issues.
  • Develop and maintain deep knowledge of new Oracle products and market trends.

What we're looking for

  • 10+ years of professional and technical experience in database, network, or system administration roles.
  • In-depth knowledge of Oracle Database versions including 12c, 18c, 19c, and 23c.
  • Expertise in Oracle Cloud Infrastructure (OCI) and Autonomous Database.
  • Understanding of Oracle Database Security features such as Roles, Privileges, Auditing, TDE, Database Vault, and ASO.
  • Experience with backup and recovery processes using RMAN and Oracle Data Guard.
  • Strong operating system knowledge including Unix, Linux, and Windows.

Market check

Salary context

This $64,200–$141,200 range sits above 9% of similar postings on FindRole.

Peer median band

$125,000–$202,500

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$127,800–$204,100

Middle half of comparable postings.

Based on 237 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Oracle

Oracle Corporation is a leading multinational technology company specializing in database software, cloud computing, and enterprise software.

Oracle currently has 251 open roles on FindRole.

Listed pay typically runs $97,500–$199,500 across 193 roles with salary data.

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