Solutions Architect

Cisco

Confirmed live yesterday High trust

Hybrid

Quick summary

Work type: Hybrid
Location: San Jose, CA
Salary: $138,100–$196,500 / yr
Employment: Full-time
Posted: 7 days ago
Freshness: Confirmed live yesterday
Nearby: 99+ roles within 25 mi

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $195k

This role $167k

$127k $246k

below market most similar roles pay here above market

This role pays less than 65% of similar roles. Most pay $159,000–$230,895 — the blue band above. At the midpoint, this role pays about $167k versus about $195k for comparable roles.

Based on 240 similar postings.

Employer

About Cisco

Cisco Systems is the world''s leading networking technology company, designing and manufacturing networking hardware, telecommunications equipment, and cybersecurity solutions for businesses and governments. Industry: Networking Technology & Cybersecurity

Cisco currently has 308 open roles on FindRole.

Listed pay typically runs $167,700–$245,200 across 228 roles with salary data.

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At a glance

TL;DR · Solutions Architect

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JOB TITLE: Solutions Architect The Solutions Architect will join the Service Supply Chain team to partner with global Service Operations, Logistics, Depot Repair, and Engineering groups. This role involves composing, implementing, and optimizing scalable enterprise IT solutions to improve operational efficiency and SLA attainment. You will translate complex aftermarket requirements into functional architectures, process flows, and system improvements for Order Management, Reverse Logistics, and Spares Inventory. Key responsibilities include leading functional configurations, executing SIT and UAT, and performing root cause analysis. You will utilize SQL, REST/SOAP APIs, and event-driven messaging architectures while collaborating with software engineering squads. The role addresses technical challenges in return intake, warranty entitlement, and repair routing across multi-node distribution networks, ensuring seamless integration with Warehouse Management Systems and Transportation Management Systems.

What does a Solutions Architect earn in California?

Median $235750 from 66 postings across 11 companies.

See salary data

Skills

SQL REST SOAP Kafka MuleSoft AWS GCP Tibco EDI Jira Confluence ServiceNow Agile Scrum SDLC WMS TMS

What you'll do

Translate business requirements into functional architectures, process flows, and system configurations for global service supply chain platforms.
Configure applications supporting Order Management, Reverse Logistics, Depot Repair, Spares Inventory, and Financial Settlements.
Define end-to-end service lifecycle flows including return intake, warranty entitlement, asset recovery, and repair routing.
Analyze supply chain processes to identify bottlenecks and recommend automation opportunities to improve SLA performance.
Lead functional configurations, end-to-end test execution (SIT/UAT), cutover planning, and production releases.
Triage functional issues, perform Root Cause Analysis (RCA), and drive permanent corrective actions for production incidents.
Author user stories, functional requirement documents (FRDs), system interaction diagrams, and Standard Operating Procedures (SOPs).
Guide data validation, master data governance, and the definition of operational telemetry for executive reporting dashboards.

What we're looking for

Bachelor’s degree in Computer Science, Information Systems, Supply Chain Management, Industrial Engineering, or related field with 5+ years of experience.
Master’s degree in a related field with 2+ years of experience.
5+ years of experience as an IT Business Analyst, Functional Analyst, or Systems Analyst supporting Service Supply Chain, Reverse Logistics, Aftermarket Services, or Enterprise SCM platforms.
Strong functional understanding of RMA, warranty/contract entitlement, depot repair operations, parts replenishment, scrap/harvest disposition, and reverse logistics.
Experience authoring functional integration specifications for REST/SOAP APIs, event-driven messaging architectures, and file-based interfaces.
Proficiency in data querying and analysis using SQL and relational data models.
Validated hands-on knowledge of Agile/Scrum methodologies and the Software Development Lifecycle (SDLC).
Experience within high-tech, telecommunications, networking, or electronics hardware industries (preferred).