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Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software
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Software Engineer (ServiceNow Developer), G&A Solutions Engineering joins the IS&T team to build the next generation of internal support platforms. This role focuses on designing and developing ServiceNow solutions across ITSM and HRSD modules while integrating in-house GenAI capabilities into daily employee workflows. You will build custom integrations, develop Integration Hub spokes, and create scripted components including Business Rules, Script Includes, Client Scripts, and Flow Designer actions. The work involves creating intelligent triage, automated resolution suggestions, and conversational interfaces to transform how employees interact with IT and HR services. Key technical requirements include five years of experience in ServiceNow scripting using JavaScript, GlideRecord, and REST/API integrations. You will also utilize Service Portal, UI Builder, and the Automated Test Framework while managing platform governance and high-availability infrastructure for a large user base.