Shift Lead - Nashville

DoorDash, Inc

Quick summary

Work type: On-site
Location: Nashville, TN
Posted: 1 day ago
Nearby: 84 roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $175k

$130k most similar roles pay here $219k

This listing doesn't post a salary. Most similar roles pay $151,125–$198,387.

Based on 238 similar postings.

Employer

About DoorDash, Inc

DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.

DoorDash, Inc currently has 238 open roles on FindRole.

Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.

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At a glance

TL;DR · Shift Lead - Nashville

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Shift Lead position available in Nashville for a dynamic team at DoorDash, focusing on leading and managing daily operations. This role involves overseeing shift schedules, coordinating with delivery partners, ensuring high service standards, and addressing customer inquiries efficiently. Ideal candidates should possess strong leadership skills, excellent communication abilities, and experience in customer service or retail environments. Familiarity with scheduling tools and data analysis is beneficial. The position requires a deep understanding of the local market dynamics to optimize operations and enhance user experiences on DoorDash's platform, contributing to the company’s mission of empowering local economies through technology-driven solutions.

What you'll do

Manage daily operations and ensure smooth shift execution.
Oversee scheduling, training, and performance evaluations of staff.
Handle customer complaints and resolve issues promptly.
Ensure compliance with company policies and safety regulations.
Monitor inventory levels and coordinate stock replenishment.

What we're looking for

2 years of leadership experience in a customer service or retail environment.
Proven ability to manage and motivate teams of at least 5 employees.
Strong communication skills for effective team coordination and conflict resolution.
Experience with scheduling, payroll management, and performance tracking tools.
Must be available to work flexible shifts including nights, weekends, and holidays.
Bachelor’s degree or equivalent combination of education and experience required.