Shift Lead
Quick summary
- Work type
- On-site
- Location
- Sterling Heights, MI
- Posted
- 1 day ago
- Nearby
- 37 roles within 25 mi
Market check
Salary context
How this pay compares to similar roles
Similar $187k
$135k
most similar roles pay here
$233k
This listing doesn't post a salary. Most similar roles pay $161,312–$211,800.
Based on 238 similar postings.
Employer
About DoorDash, Inc
DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.
DoorDash, Inc currently has 238 open roles on FindRole.
Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.
Most-posted roles
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- Service Technician, Service Operations, Labs 2
At a glance
TL;DR · Shift Lead
As a Shift Lead at DoorDash in Sterling Heights, MI, you will join a dynamic team responsible for overseeing daily operations and ensuring exceptional customer service. Your primary responsibilities include managing a team of delivery partners, coordinating schedules, addressing operational issues, and enhancing the overall delivery experience. You will leverage tools such as real-time tracking software and communication platforms to optimize routes and improve efficiency. Ideal candidates possess strong leadership skills, are proficient in Microsoft Office Suite, and have experience with logistics management systems. This role requires a deep understanding of customer service principles and the ability to work effectively under pressure in a fast-paced environment.
Skills
What you'll do
- Manage daily operations and ensure smooth shift execution.
- Oversee scheduling, training, and performance evaluations of staff.
- Monitor inventory levels and place orders as necessary.
- Resolve customer complaints and improve service quality.
- Implement safety protocols and maintain a clean work environment.
What we're looking for
- 2 years of leadership experience in a customer service or retail environment.
- Proven ability to manage and motivate teams of at least 10 employees.
- Strong problem-solving skills with the ability to handle complex issues efficiently.
- Excellent communication and interpersonal skills for effective team management.
- Experience in scheduling, training, and performance evaluation of staff members.
- Knowledge of inventory management systems and cash handling procedures required.
- Must be able to work flexible shifts including weekends and holidays.
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