Senior Technology Support

Walmart

Quick summary

Work type: On-site
Location: Sunnyvale, CA
Salary: $91,000–$169,000 / yr
Posted: 5 days ago
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $167k

This role $130k

$78k most similar roles pay here $211k

This role pays less than 81% of similar roles. Most pay $137,918–$196,750 — the shaded band above. At the midpoint, this role pays about $130k versus about $167k for comparable roles.

Based on 240 similar postings.

Employer

About Walmart

Walmart Inc. is the world''s largest retailer by revenue, operating a chain of hypermarkets, discount department stores, and grocery stores, as well as a growing e-commerce presence through Walmart.com. Industry: General Merchandise & Grocery Retail

Walmart currently has 191 open roles on FindRole.

Listed pay typically runs $110,000–$220,000 across 184 roles with salary data.

Most-posted roles

View all roles at Walmart

At a glance

TL;DR · Senior Technology Support

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As a Senior Technology Support Specialist in the Executive Support Service team at Walmart Global Tech, you will provide premium IT support to executive leadership, ensuring their technology ecosystem is optimized and secure. Your day-to-day responsibilities include offering white-glove technical assistance, managing proactive monitoring of devices, and responding swiftly to high-priority incidents through a 24/7 pager rotation. You will also advise executives on the best use of collaboration tools like Microsoft Teams and Zoom, while maintaining flawless execution during critical business events. This role requires expertise in Windows and macOS ecosystems, mobile device management, networking fundamentals, and AV technologies, along with strong communication skills to engage confidently with senior leadership. The team focuses on empowering Walmart’s US stores and eCommerce operations through technological innovation, emphasizing service excellence and operational rigor in a fast-paced environment.

Skills

Windows macOS iOS Android Microsoft 365 Teams Zoom VPN Wi-Fi AV/conferencing technologies Mobile device management Networking fundamentals CI/CD

What you'll do

Provide white-glove IT support to senior executives and their staff.
Anticipate and resolve technical issues proactively for executive devices.
Manage high-priority incidents through 24/7 pager rotation with precision.
Ensure flawless execution of executive meetings and events technologically.
Advise executives on optimal use of technology tools and productivity.

What we're looking for

Extensive experience in executive IT support or high-touch enterprise environments.
Deep technical proficiency with Windows, macOS, iOS/Android, Microsoft 365, Teams, Zoom, and networking fundamentals.
Proven ability to deliver white-glove customer-first support with a focus on detail and ownership.
Strong interpersonal skills and the capability to engage confidently with senior leadership.
Experience in managing multiple priorities in fast-paced, high-stakes environments including 24/7 support rotations.
High level of professionalism, discretion, and confidentiality when dealing with executive-level issues.

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