Senior Technical Program Manager, DGX Cloud Infrastructure Operations

What you'll do

• Drive complex technical programs focused on infrastructure operations, service health, and platform reliability.
• Partner with engineering and operations teams to improve infrastructure visibility and accelerate issue resolution.
• Build and manage coordinated program plans including dependencies, risks, and success metrics across multiple teams.
• Lead cross-functional operating cadences for execution tracking, issue review, and leadership communication.
• Translate operational data and telemetry into prioritized actions with clear owners and measurable closure plans.
• Improve mechanisms used to track infrastructure health, operational risks, and recovery progress.
• Coordinate readiness for maintenance events, infrastructure changes, and large-scale operational transitions.
• Communicate progress, tradeoffs, risks, and recommendations to technical and leadership audiences.

What we're looking for

• 12+ years of technical program management, infrastructure program management, or related experience in large-scale cloud or platform environments.
• Proven track record leading complex cross-functional programs across engineering and operations teams.
• Experience with infrastructure reliability, observability, operational readiness, or service health initiatives.
• Strong ability to translate technical complexity into structured plans, decisions, and executive-ready communication.
• Demonstrated success managing dependencies, risks, and blocking issues in matrixed organizations.
• Technical fluency in cloud infrastructure, distributed systems, or large-scale platform operations.
• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• Experience with AI infrastructure, accelerated computing, or high-performance computing environments (preferred).