Senior Service Engineer

Microsoft

Hybrid

Quick summary

Work type: Hybrid
Location: Redmond, WA
Salary: $119,800–$234,700 / yr
Posted: 23 days ago
Closes: Dec 1, 2026
Nearby: 99+ roles within 25 mi

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $170k

This role $177k

$106k most similar roles pay here $248k

This role pays more than 68% of similar roles. Most pay $147,925–$193,000 — the shaded band above. At the midpoint, this role pays about $177k versus about $170k for comparable roles.

Based on 240 similar postings.

Employer

About Microsoft

Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing

Microsoft currently has 622 open roles on FindRole.

Listed pay typically runs $119,800–$234,700 across 559 roles with salary data.

Most-posted roles

View all roles at Microsoft

At a glance

TL;DR · Senior Service Engineer

Role Posting Log in to save

As a Senior Service Engineer in Microsoft's M365 MultiTenant team, you will oversee the administration of A365 and AI capabilities, including Microsoft 365 Copilot and Copilot Studio, across multiple internal tenants. Your daily tasks include defining tenant configurations, implementing admin policies, and ensuring operational integrity through automation and policy as code. You will collaborate with software engineers to develop tools that enforce baselines, detect configuration drift, and respond to risks at scale. Additionally, you will monitor system health, triage incidents, and provide on-call support for the services you manage. The role requires hands-on experience with Microsoft 365 administration, security practices, and automation scripting in languages like PowerShell or Python. You must also have a strong background in multitenant operations and governance of AI capabilities within M365 environments.

Skills

Microsoft 365 PowerShell Python TypeScript CI/CD Security Multitenant operations Purview Geneva IcM Kusto M365 Copilot Copilot Studio Graph API Data access controls Least privilege administration Audit telemetry On call ownership

What you'll do

Administer A365 tenant configuration, policies, and operations.
Manage AI capabilities in M365, including Copilot admin controls and governance.
Define baselines, policy requirements, and drive automation implementation.
Monitor health signals, triage incidents, and respond to risks on call.
Interface with M365 workload teams for multitenant governance requirements.

What we're looking for

3+ years of technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls.
Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field.
Hands-on experience administering Microsoft 365 at scale using Graph and PowerShell based admin tooling.
Experience designing, instrumenting, and operating live services with on-call ownership.
Security mindset applied in practice for data access controls and secure operations.

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