Solutions Engineer - Agents & Automation

SHI International

Remote Actively hiring Verified listing
Remote, USA Posted 9 days ago $150,000–$207,000 / year
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At a glance

AI generated

TL;DR

As a Solutions Engineer specializing in Microsoft 365 Copilot and Copilot Studio Agents at SHI Services, you will serve as a technical expert for AI-driven workplace solutions, partnering with customers to design, build, and govern scalable and secure agent-based systems. Your daily tasks include deploying Microsoft 365 Copilot, assessing tenant readiness using Microsoft Graph data, creating custom policies, and implementing security controls across various Microsoft services. You will also develop declarative and custom engine agents, establish enterprise governance frameworks, and support the implementation of Agent 365 for monitoring and securing agent ecosystems. This role requires hands-on experience with Microsoft 365 Copilot, Power Platform tools like Power Apps and Power Automate, and a strong understanding of AI concepts and responsible practices. Ideal candidates possess certifications such as AB-900, PL-600, AB-100, and AI-102, along with at least four years of experience in Microsoft cloud technologies.

Skills

Microsoft 365 Power Platform Azure Copilot Studio Microsoft Graph Power Apps Power Automate YAML Microsoft Entra Microsoft Purview Microsoft Defender DLP policies Managed environments Environment rules ALM pipelines Agent 365 CI/CD Python JavaScript JSON REST APIs OAuth 2.0 SAML 2.0

What you'll do

  • Serve as technical SME for Microsoft 365 Copilot deployment and agent solution development.
  • Guide customers through hands-on deployments, including tenant readiness assessments and governance.
  • Design and implement security and compliance controls using Microsoft Purview and Entra.
  • Assess data exposure risks by analyzing Microsoft Graph signals and external sharing configurations.
  • Establish enterprise agent governance across DEV/UAT/PROD environments and lifecycle management.
  • Configure Power Platform environments for ALM pipelines, managed environments, and Copilot Studio Kit.

What we're looking for

  • Hands-on experience with Microsoft 365 Copilot and Copilot Studio
  • Experience designing or implementing declarative and custom engine agents using Power Platform
  • Strong understanding of agent architecture, governance, security, and lifecycle management
  • Ability to act as a technical advisor and subject matter expert for AI-driven solutions
  • Knowledge in applied AI concepts such as prompt design and responsible AI practices
  • Excellent communication skills across technical and business audiences
  • Preferred certifications in Microsoft 365 Copilot administration and Power Platform solutions

Market check

Salary context

This $150,000–$207,000 range sits above 36% of similar postings on FindRole.

Peer median band

$153,500–$240,800

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$159,687–$245,112

Middle half of comparable postings.

Based on 240 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About SHI International

SHI International is a global IT solutions provider and Value-Added Reseller (VAR) that helps corporate, enterprise, and public sector customers manage, procure, and secure hardware, software, and cloud services.

SHI International currently has 29 open roles on FindRole.

Listed pay typically runs $120,000–$220,000 across 29 roles with salary data.

Most-posted roles

View all roles at SHI International

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