Senior Product Manager, Technical Services Engineering

MongoDB

Confirmed live today High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Austin, TXNew York, NYPalo Alto, CASeattle, WA
Salary
$126,000–$248,000 / yr
Posted
127 days ago
Freshness
Confirmed live today

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $194k
This role $187k
$111k $263k
below market most similar roles pay here above market

This role pays less than 57% of similar roles. Most pay $172,337–$216,000 — the blue band above. At the midpoint, this role pays about $187k versus about $194k for comparable roles.

Based on 240 similar postings.

Employer

About MongoDB

MongoDB is a leading American software company that develops and provides commercial support for a popular, source-available document database. Designed to handle unstructured and structured data natively, its platform is purpose-built for modern cloud applications, analytics, and AI experiences.

MongoDB currently has 46 open roles on FindRole.

Listed pay typically runs $110,500–$255,000 across 40 roles with salary data.

Most-posted roles

View all roles at MongoDB

At a glance

TL;DR · Senior Product Manager, Technical Services Engineering

As a Senior Product Manager, Technical Services Engineering within the Post Sales organization, you will own the product strategy and roadmap for technical services platforms and tools. You will build and manage solutions used by customer-facing developers and engineers to solve complex technical problems. Key responsibilities include defining product vision, prioritizing investments, and delivering scalable solutions that improve end customer experiences and operational efficiency. You will work with agentic capabilities, workflow automation, and integrations across Salesforce Sales Cloud, Service Cloud, and external support portals. The role requires expertise in technical support platforms, developer tooling, and AI-driven proactive customer engagement. You will translate business strategy into scalable platform capabilities, managing product backlogs and requirements while balancing new feature development with technical debt and platform standards.

What does a Product Manager earn in Texas?

Median $185500 from 47 postings across 18 companies.

See salary data

What you'll do

  • Own the product strategy and roadmap for technical services platforms and developer tools.
  • Translate business strategy and stakeholder needs into scalable, platform-based product capabilities.
  • Develop clear product requirements, prioritize features, and define measurable outcomes using data-driven decisions.
  • Partner with engineering teams in an Agile environment to plan and deliver product releases.
  • Manage the product backlog while balancing new feature development with technical debt and platform improvements.
  • Drive adoption of new capabilities by partnering with enablement and change management teams.
  • Monitor KPIs and support incident or problem management when issues arise.
  • Represent the voice of the user to ensure solutions address real operational challenges.

What we're looking for

  • 8+ years of Product Management experience in enterprise SaaS or cloud platforms.
  • Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
  • Strong domain expertise in Technical Services, developer tooling, and implementing custom workflow applications or AI-powered tools.
  • Deep knowledge of Sales and Service Cloud and customer lifecycle processes.
  • Experience working with telemetry, analytics, and customer health data.
  • Technical fluency in building and deploying agents focused on developer and technical support engineering workflows.
  • Proven ability to partner effectively with engineering, operations, and business stakeholders.
  • Experience using product metrics and analytics to guide decisions.

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