Senior Product Manager, Global Ecommerce

What you'll do

• Own the vision, strategy, and roadmap for the SHOP product line to align with business priorities.
• Translate company objectives into outcome-driven product strategies and initiatives across multiple product pods.
• Define and maintain success metrics and OKRs focused on discoverability, engagement, and conversion.
• Lead cross-pod prioritization to balance customer experience quality, commercial performance, and platform scalability.
• Use data, experimentation, and customer insights to inform roadmap decisions and measure impact.
• Act as the primary point of accountability for SHOP product line outcomes while enabling pod autonomy.
• Coordinate with adjacent product line leads to ensure cohesive, end-to-end customer journeys across the Store.
• Communicate product direction, risks, and outcomes to stakeholders through regular reviews and executive updates.

What we're looking for

• Bachelor’s degree in a relevant field or equivalent practical experience.
• 8+ years of product management experience owning complex, customer-facing digital products.
• Proven experience leading large product areas or product lines spanning multiple teams or pods.
• Strong background in ecommerce, marketplaces, or content-driven platforms with demonstrated impact on conversion or engagement metrics.
• Experience defining and using product metrics, OKRs, and experimentation to guide prioritization and decisions.
• Excellent communication and influence skills to align diverse stakeholders without direct authority.
• Experience with search, navigation, merchandising, or product detail page experiences on global or scaled platforms (preferred).
• Success as a senior individual contributor driving strategy through clarity and outcomes rather than people management (preferred).