Senior Principal Software Engineer, GTM

Toast, Inc.

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$246,000–$394,000 / yr
Posted
130 days ago
Freshness
Confirmed live yesterday
Closes
Dec 8, 2026

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $200k
This role $320k
$113k most similar roles pay here $424k

This role pays more than 97% of similar roles. Most pay $174,600–$226,350 — the shaded band above. At the midpoint, this role pays about $320k versus about $200k for comparable roles.

Based on 240 similar postings.

Employer

About Toast, Inc.

Toast is a cloud-based restaurant management platform providing point-of-sale, payment processing, and operations software for the food service industry.

Toast, Inc. currently has 29 open roles on FindRole.

Listed pay typically runs $190,000–$304,000 across 29 roles with salary data.

Most-posted roles

View all roles at Toast, Inc.

At a glance

TL;DR · Senior Principal Software Engineer, GTM

Senior Principal Software Engineer, GTM serves as a technical leader within the GTM Experiences team, focusing on the creation of a unified Customer Experience Platform. This role involves defining multi-year technical strategies and architectural directions for critical systems including onboarding journeys, activation systems, product-led growth surfaces, and AI-assisted support capabilities. The engineer will manage complex infrastructure such as contact centers and agent tooling while ensuring these components function as a cohesive ecosystem rather than siloed solutions. Key responsibilities include evaluating large-scale migrations, establishing engineering standards, and mentoring senior engineers to improve technical quality. The ideal candidate possesses over ten years of experience in software engineering, specifically with large-scale distributed systems and customer-facing platforms. Core competencies required include systems thinking, platform design expertise, and the ability to translate business goals into scalable technical solutions for complex operational environments.

What does a Software Engineer earn in Remote?

Median $204500 from 415 postings across 57 companies.

See salary data

What you'll do

  • Define and drive the multi-year technical strategy for the GTM Experiences line of business.
  • Lead architectural direction for core platform capabilities including contact center infrastructure, AI systems, and onboarding tools.
  • Evaluate and de-risk major technical investments such as platform migrations and vendor integrations.
  • Ensure disparate systems across onboarding, support, and growth function as a unified, cohesive platform.
  • Translate strategic business goals into scalable technical solutions in partnership with product, design, and operations teams.
  • Establish architectural principles and engineering standards to ensure long-term scalability and development velocity.
  • Provide technical leadership and mentorship to senior engineers to raise the overall engineering bar.
  • Influence technical direction across multiple teams to align stakeholders on shared platform decisions.

What we're looking for

  • 10+ years of experience in software engineering.
  • Experience building and evolving large-scale distributed systems and customer-facing platforms.
  • Demonstrated experience defining technical strategy or architecture for complex platforms spanning multiple systems and teams.
  • Strong systems thinking and platform design expertise to connect services into coherent ecosystems.
  • Proven ability to lead high-impact architectural decisions and guide organizations through complex transitions.
  • Ability to influence technical direction across teams and collaborate with product, design, and operational partners.
  • Track record of mentoring senior engineers and raising the engineering bar.
  • Experience with customer experience platforms, workflow systems, or complex operational software is preferred.

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