This listing doesn't post a salary. Most similar roles pay
$177,250–$216,000.
Based on 240 similar postings.
Employer
About Capital One Financial
Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking
Capital One Financial currently has
1756 open roles
on FindRole.
Listed pay typically runs
$197,300–$225,100
across 951 roles with salary data.
Senior Manager, Product Management - Back Office Servicing Experiences joins a team focused on powering back-office operations through technology. This role involves leading two product managers to oversee SCRA and specialty case operations, such as guardianship servicing and payment investigations. The primary responsibility is developing a multi-year roadmap to automate complex manual work using AI and modern cloud data, thereby reducing agent effort and improving the end-to-end experience for both customers and agents. You will collaborate with cross-functional teams across Risk, Legal, Compliance, and Operations to ensure all products are well-governed and scalable. The role requires a blend of human-centered design, business focus, and technology-driven problem solving to transform regulatory requirements into streamlined digital experiences. Key skills include translating business strategy into consumer-facing products and managing complex operational workflows within an enterprise platform environment.
AI
Gemini
Claude
Google Apps Script
Machine Learning
Data Science
Product Management
Analytics
Software Engineering
Information Systems
Prototyping
Automation Tools