This role pays more than
56%
of similar roles. Most pay
$141,500–$177,250
— the shaded band above.
At the midpoint, this role pays about
$172k
versus about
$159k
for comparable roles.
Based on 240 similar postings.
Employer
About Oscar Health
Oscar Health is a technology-driven health insurance company offering individual, family, and small business health plans.
Oscar Health currently has
70 open roles
on FindRole.
Listed pay typically runs
$149,040–$195,615
across 65 roles with salary data.
The Senior IT Engineer joins the Engineering Team to serve as the primary technical point of contact during the transition of internal teams into Zendesk. This role involves bridging complex infrastructure with seamless service delivery by managing the full Zendesk stack, including Support, Guide, Explore, and Talk modules. The engineer will lead cross-functional discovery sessions, architect automated Joiner/Mover/Leaver workflows, and build bi-directional integrations between Zendesk and enterprise tools like Slack, Okta, and Google Workspace. To ensure healthcare data security and compliance with HIPAA, SOC2, and SOX regulations, the candidate must possess expertise in Zendesk administration, IAM integration, and technical scripting in Python or BASH. The role focuses on transforming support infrastructure into a self-service ecosystem through advanced automation, Liquid markup, and API interactions to eliminate manual overhead within a multi-brand environment.