Senior Implementation Partner, In-Store

DoorDash, Inc

Hybrid

Quick summary

Work type: Hybrid
Location: Atlanta, GA · New York, NY · San Francisco, CA · Los Angeles, CA · Chicago, IL
Salary: $81,300–$142,000 / yr
Posted: 1 day ago
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $179k

This role $112k

$65k most similar roles pay here $236k

This role pays less than 89% of similar roles. Most pay $139,500–$219,450 — the shaded band above. At the midpoint, this role pays about $112k versus about $179k for comparable roles.

Based on 240 similar postings.

Employer

About DoorDash, Inc

DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.

DoorDash, Inc currently has 238 open roles on FindRole.

Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.

Most-posted roles

View all roles at DoorDash, Inc

At a glance

TL;DR · Senior Implementation Partner, In-Store

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As a Senior Implementation Partner at DoorDash's Customer Success team in the SevenRooms product area, you will lead the onboarding and launch of new customers for multi-location and enterprise hospitality operators. You’ll manage end-to-end implementations, serving as a trusted advisor from pre-sale through successful go-live and early adoption, while collaborating with Sales, Product, and Customer Success teams to ensure seamless handoffs and strong product adoption. Key responsibilities include developing tailored implementation strategies, delivering comprehensive onsite training sessions, managing high-stakes projects, and mentoring new team members. This role requires 4+ years of experience in customer-facing roles within SaaS or hospitality, strong project management skills, and proficiency with tools like Salesforce, Zoom, and Smartsheet. You will work on a global scale, helping businesses adopt technology to enhance their In-Store operations and build stronger relationships with guests.

Skills

Salesforce Zoom Smartsheet Google_Projects Google_Calendar Jira Confluence Miro Trello Asana

What you'll do

Lead end-to-end implementations for multi-location and enterprise hospitality operators.
Develop tailored implementation strategies to meet each client's unique requirements.
Design and deliver comprehensive onsite training sessions for key clients.
Manage strategic planning, scheduling, and resource management of high-stakes projects.
Mentor new team members by sharing best practices and technical expertise.

What we're looking for

4+ years of experience in customer-facing roles like implementation or account management within SaaS or hospitality.
Proven ability to lead complex implementations for multi-location and high-value enterprise customers.
Strong project management skills with the capacity to handle multiple workstreams, stakeholders, and deadlines simultaneously.
Excellent communication skills, including written, verbal, and presentation abilities to convey technical concepts clearly.
Consultative mindset with experience in building trusted relationships with senior customer stakeholders.
Comfortable operating in ambiguous environments while influencing without direct authority and adapting quickly to evolving priorities.
Familiarity with project management tools such as Salesforce, Zoom, Smartsheet, or similar platforms.

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Salesforce PRM API platform AI/ML CI/CD Python JavaScript PostgreSQL Kubernetes AWS GitHub JIRA Confluence Miro Terraform Prometheus Grafana

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