Senior Field Engineer — Customer Engagements

Adobe

Quick summary

Work type
On-site
Location
San Jose
Salary
$208,300–$301,600 / yr
Posted
3 days ago

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $173k
This role $255k
$127k most similar roles pay here $320k

This role pays more than 94% of similar roles. Most pay $146,500–$200,000 — the shaded band above. At the midpoint, this role pays about $255k versus about $173k for comparable roles.

Based on 240 similar postings.

Employer

About Adobe

Adobe Inc. is a global software company known for creative and multimedia software products including Photoshop, Illustrator, Acrobat, and its cloud-based Creative Cloud and Document Cloud suites. Industry: Creative & Digital Experience Software

Adobe currently has 325 open roles on FindRole.

Listed pay typically runs $183,300–$265,350 across 325 roles with salary data.

Most-posted roles

View all roles at Adobe

At a glance

TL;DR · Senior Field Engineer — Customer Engagements

As a Field Engineer at Adobe Experience Platform, you will join a cross-functional Customer Pod embedded with strategic customers to solve complex platform challenges and design scalable architectures. Your day-to-day involves translating customer problems into working solutions, investigating production issues, designing end-to-end enterprise solutions, and leading technical deep-dives. You must be proficient in AI-assisted development tools, have experience with Adobe’s core platform (AEP, RTCDP, AJO), and understand cloud platforms like AWS and Azure. This role requires expertise in enterprise architecture, security compliance, and data platforms, as well as the ability to navigate complex organizational boundaries and regulatory constraints.

What you'll do

  • Partner with strategic customers to understand architecture, workflows, and security requirements.
  • Translate complex customer problems into scalable solution designs and working prototypes.
  • Investigate and troubleshoot production-level platform issues across various components.
  • Design end-to-end enterprise solutions spanning Adobe Experience Platform and adjacent systems.
  • Lead technical workshops, health checks, and deep dives to earn customer trust before commercial motions.
  • Rapidly prototype new capabilities using AI-assisted tools as part of the execution process.

What we're looking for

  • 8+ years of experience in solution architecture, software engineering, technical consulting, or customer-facing engineering roles.
  • Proven ability to translate complex customer problems into scalable solution designs and working prototypes.
  • Strong understanding of distributed systems behavior at scale, including data integrity, graceful degradation, and observability.
  • Experience with Adobe Experience Platform (AEP), Real-Time Customer Data Platform (RTCDP), Journey Orchestration (AJO), and adjacent Adobe systems.
  • Familiarity with AI-assisted development tools for design, prototyping, and delivery.
  • Capability to navigate complex organizational boundaries and regulatory constraints in regulated industries.

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