As Director of Cloud Operations at JLL/T, you will lead the strategic planning and continuous improvement of JLL’s global multi-cloud infrastructure across Azure and AWS platforms. Your role involves managing internal engineering resources and a Managed Service Provider (MSP) to ensure SLA compliance and operational excellence. You will collaborate with business stakeholders to translate requirements into scalable cloud solutions while overseeing cost optimization, security, and automation initiatives using tools like Terraform, CloudFormation, Datadog, and Kubernetes. This position requires 10+ years of experience in large-scale enterprise environments, expertise in multi-cloud management, and a strong technical background in cloud networking, security, and observability platforms. Ideal candidates possess certifications such as AWS Solutions Architect – Professional or Azure Solutions Architect Expert and have skills in strategic planning, team leadership, and cross-functional collaboration.
Lead strategic planning for global multi-cloud operations to align with business goals.
Manage MSP daily operations and ensure SLA compliance and service quality.
Define and report on key operational KPIs to measure performance and efficiency.
Oversee cloud infrastructure upgrades and modernization to eliminate technical debt.
Implement proactive monitoring and disaster recovery readiness for high availability.
What we're looking for
10+ years of experience leading cloud or infrastructure operations in large-scale enterprise environments.
Deep expertise in managing multi-cloud platforms (Azure and AWS) across various workloads.
Proven success in overseeing Managed Service Providers, including SLA governance and performance management.
Strong technical knowledge of cloud networking, security, automation principles, and Infrastructure as Code tools.
Experience with cloud monitoring and observability platforms, and incident management processes.
Ability to implement cost optimization strategies and maintain budgetary controls for cloud services.
Bachelor’s degree in computer science or engineering, and relevant certifications preferred (AWS, Azure).
Market check
Salary context
This
$234,000–$338,000
range sits above
93%
of similar postings on FindRole.
Peer median band
$131,800–$225,000
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$142,649–$216,125
Middle half of comparable postings.
Based on 238 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About JLL (Jones Lang LaSalle)
JLL (Jones Lang LaSalle) is a global professional services firm specializing in real estate and investment management, providing services to buyers, sellers, tenants, landlords, investors, and developers. Industry: Commercial Real Estate Services
JLL (Jones Lang LaSalle) currently has
45 open roles
on FindRole.
Listed pay typically runs
$110,000–$135,000
across 21 roles with salary data.