Senior Data Scientist, Customer Conversion

Carmax

Hybrid Actively hiring Verified listing
Richmond, VA Posted 10 days ago
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At a glance

AI generated

TL;DR

As an experienced data scientist joining CarMax’s Customer Conversion Data Science team, you will develop and maintain machine learning models that enhance customer interactions and operational efficiency. Your daily tasks include designing algorithms in a cloud environment, collaborating with engineers to deploy these solutions, and continuously assessing model performance to ensure optimal business outcomes. You’ll work closely with product teams to explore new use cases for AI-driven experiences, such as intelligent routing and personalized digital engagements. The role requires proficiency in Python, SQL, and other relevant languages, along with a background in evaluating ML models and statistical testing. Ideal candidates have experience in model interpretability or natural language processing and can effectively communicate complex analytics to drive business decisions.

Skills

Python SQL ML/AI models Model evaluation Statistical tests Cloud environment Natural language processing Large language models CI/CD AWS Kubernetes

What you'll do

  • Develop and maintain ML models to enhance customer interactions and operational effectiveness.
  • Deploy and maintain algorithms in collaboration with software engineers.
  • Evaluate model performance and identify opportunities for improvement.
  • Design tests and strategies to collect data for algorithm enhancement.
  • Partner with teams to explore new use cases for AI-driven solutions.
  • Communicate complex analytical results clearly to business partners.

What we're looking for

  • 1-2 years experience developing and maintaining ML/AI models in a business setting
  • Expertise in evaluating model performance for traditional ML algorithms and AI systems
  • Proficiency in Python, SQL, and other languages for large-scale data analysis
  • Experience with model interpretability, natural language processing, or large language models
  • Strong communication skills to explain complex concepts simply and tie analytics to business outcomes
  • Degree in Statistics, Data Science, or a related field required

Market check

Salary context

This listing doesn't show a salary. Similar roles on FindRole typically pay $108,000–$212,665.

Peer median band

$108,000–$212,665

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$126,800–$198,000

Middle half of comparable postings.

Based on 240 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Carmax

CarMax is the largest used car retailer in the United States, offering a customer-friendly, no-haggle buying experience with a broad selection of quality used vehicles, financing, and vehicle protection plans. Industry: Automotive Retail

Carmax currently has 37 open roles on FindRole.

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