Senior Customer Technical Program Manager - Data Center Quality and Sustaining

Nvidia

Actively hiring
Santa Clara, US · Austin, US Posted 46 days ago $200,000–$322,000 / year
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At a glance

AI generated

TL;DR

NVIDIA seeks a Sr. Customer Technical Program Manager for its Data Center Quality and Sustaining team to oversee customer experience initiatives and manage high-profile issues with OEM/ODM partners. This role involves developing joint quality assurance strategies, establishing industry-standard methodologies, leading reviews on production systems, and presenting findings to senior management. The ideal candidate has over 12 years of experience in enterprise data center product quality management and executive leadership, along with a strong background in Quality Management Systems and technical expertise in Data Center Infrastructure. They must possess excellent analytical skills, be adept at influencing cross-functional teams, and have certifications like Six Sigma or PMP to ensure high-quality standards across partners.

Skills

DataCenter QualityManagementSystems SixSigma PMP CI/CD Kubernetes AWS Docker Python PostgreSQL Prometheus Grafana Terraform GitLab Jira Confluence Scrum Agile DevOps

What you'll do

  • Lead and coordinate Data Center Quality and Sustaining activities for OEM/ODM deployments.
  • Develop and implement joint Quality Assurance and Sustaining Strategy with partners.
  • Establish and uphold quality standards for large Datacenter System Deployment.
  • Lead reviews on production systems quality issues and prepare detailed reports.
  • Identify areas for improvement in partnership with equipment/device manufacturers.
  • Maintain key performance indicators to monitor quality performance regularly.

What we're looking for

  • Over 12 years of experience in Customer Program Management at executive levels.
  • Proven track record in Enterprise Data Center products quality management.
  • Strong leadership in resolving high-profile customer escalations across teams.
  • Solid understanding of Quality Management Systems following industry standards.
  • Technical expertise in Data Center Infrastructure and HW/SW integration.
  • Ability to develop and maintain key performance indicators for quality monitoring.
  • Outstanding analytical skills and proficiency in data-driven decision-making.

Market check

Salary context

This $200,000–$322,000 range sits above 90% of similar postings on FindRole.

Peer median band

$142,500–$234,995

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$148,500–$227,862

Middle half of comparable postings.

Based on 240 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Nvidia

Nvidia is a leading designer of graphics processing units (GPUs) and system-on-chip units, powering gaming, professional visualization, data centers, and artificial intelligence workloads. Industry: Semiconductors & AI Computing

Nvidia currently has 801 open roles on FindRole.

Listed pay typically runs $184,000–$287,500 across 797 roles with salary data.

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