Senior Customer Success Manager - German Speaking

MongoDB

Remote

Quick summary

Work type: Remote
Location: GermanyMunich, Bavaria, Germany
Posted: 13 days ago
Nearby: 3 roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $187k

$142k most similar roles pay here $228k

This listing doesn't post a salary. Most similar roles pay $155,000–$219,661.

Based on 240 similar postings.

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About MongoDB

MongoDB is a leading American software company that develops and provides commercial support for a popular, source-available document database. Designed to handle unstructured and structured data natively, its platform is purpose-built for modern cloud applications, analytics, and AI experiences.

MongoDB currently has 287 open roles on FindRole.

Listed pay typically runs $126,500–$209,000 across 104 roles with salary data.

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At a glance

TL;DR · Senior Customer Success Manager - German Speaking

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As a Senior Software Engineer on the Customer Advisory team at MongoDB, you will work closely with customers to resolve complex technical issues and optimize their database solutions. Your day-to-day responsibilities include troubleshooting production problems, developing custom scripts, and collaborating with internal teams to enhance product features. You should be proficient in Python or JavaScript for scripting and automation tasks, and have a deep understanding of distributed systems and databases. This role requires fluency in German due to the primary customer base, and you will contribute to MongoDB’s mission by ensuring high levels of customer satisfaction and driving successful outcomes for businesses at scale across Germany.

Skills

MongoDB Python Java Node.js Kubernetes Docker CI/CD AWS Azure Git Jira Postman Swagger RESTful APIs SQL NoSQL DevOps Agile

What you'll do

Analyze customer needs and provide expert advice on database solutions.
Design and implement scalable database architectures for enterprise clients.
Troubleshoot complex database issues to ensure high performance and reliability.
Stay updated with the latest database technologies and industry trends.
Develop training materials and conduct workshops for customers.

What we're looking for

Minimum 5 years of experience in a customer advisory role.
Proven track record of providing technical guidance and solutions to clients.
Fluent level of German language proficiency required.
Strong understanding of database technologies, preferably MongoDB.
Excellent communication and problem-solving skills.