Senior Customer Success Manager - German Speaking

MongoDB

Remote

Quick summary

Work type: Remote
Location: GermanyFrankfurt, Hesse, Germany
Posted: 13 days ago
Nearby: 5 roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $187k

$142k most similar roles pay here $228k

This listing doesn't post a salary. Most similar roles pay $155,000–$219,661.

Based on 240 similar postings.

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About MongoDB

MongoDB is a leading American software company that develops and provides commercial support for a popular, source-available document database. Designed to handle unstructured and structured data natively, its platform is purpose-built for modern cloud applications, analytics, and AI experiences.

MongoDB currently has 287 open roles on FindRole.

Listed pay typically runs $126,500–$209,000 across 104 roles with salary data.

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At a glance

TL;DR · Senior Customer Success Manager - German Speaking

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As a Senior Software Engineer on the Customer Advisory team at MongoDB, you will work closely with clients to resolve complex technical issues and optimize their database solutions. Your day-to-day responsibilities include troubleshooting production problems, designing scalable architectures, and providing guidance on best practices for MongoDB deployments. You should be proficient in multiple programming languages such as Java, Python, or Go, and have a deep understanding of distributed systems and databases. Given the nature of the role, fluency in German is essential to effectively communicate with our European clients and ensure their success. This position offers an opportunity to work on large-scale projects that impact businesses across various industries, making it a rewarding challenge for those passionate about database technology and customer support.

Skills

MongoDB Python Java Node.js Kubernetes Docker CI/CD AWS Azure Git Postman Jira Confluence GitHub Terraform Ansible Prometheus Grafana

What you'll do

Analyze customer requirements and provide expert advice on database solutions.
Design and implement scalable MongoDB architectures to meet business needs.
Troubleshoot complex database issues and optimize performance for clients.
Stay updated with the latest MongoDB technologies and best practices.
Develop training materials and conduct workshops for customers.

What we're looking for

Minimum 5 years of experience in a customer advisory role.
Proven track record of providing technical guidance and solutions to clients.
Expertise in database management systems, preferably MongoDB.
Fluent level of German language proficiency.
Strong problem-solving skills with the ability to troubleshoot complex issues.
Excellent communication and interpersonal skills for effective client interaction.