As a Risk Application Support Advisor at Fiserv, you will join the global operations team responsible for maintaining the stability and security of card risk application platforms. Your day-to-day responsibilities include detecting and resolving production issues swiftly while partnering with engineering and client teams to ensure service continuity and meet SLAs. You will provide 24x7 support for Java-based platforms and UNIX/Linux clusters, manage application releases, create runbooks, and conduct post-mortem analyses. Additionally, you will build automation and monitoring tools using scripts and integrations with Splunk/Dynatrace/ExtraHop to enhance operational readiness and reduce mean time to resolution. The role requires extensive experience in UNIX/Linux environments, Java production support, shell scripting, Oracle SQL operations, middleware/app servers, and CI/CD practices. Familiarity with risk platforms such as Falcon, Feedzai, and Rule Manager is a plus, given the financial services context of this critical business function.
Detect and resolve production issues quickly across global teams.
Provide 24x7 on-call support for risk applications on UNIX/Linux clusters.
Deploy and validate application releases with Development, QA, and Release/Change Management.
Build automation and monitoring tools to detect issues early and reduce resolution time.
Drive reliability improvements through capacity planning, performance tuning, and disaster recovery.
What we're looking for
10+ years of UNIX/Linux and Java production application support experience.
5+ years supporting middleware/app servers and schedulers, CI/CD, and configuration management.
Bachelor’s degree in Computer Science or Information Systems plus 5+ years technical experience.
Experience with NoSQL/Coherence, monitoring tools, automation, Agile/DevOps, ITIL production support.
5+ deployments of Oracle GoldenGate and projects using RPA/automation tools.
Practical exposure supporting risk platforms and financial services/banking production support.
Market check
Salary context
This
$110,000–$186,000
range sits above
46%
of similar postings on FindRole.
Peer median band
$116,000–$185,400
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$120,500–$184,325
Middle half of comparable postings.
Based on 239 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About Fiserv
Fiserv is a global leader in financial services technology, providing core banking platforms, payment processing, digital banking, and merchant acquiring solutions to financial institutions and businesses. Industry: Financial Technology & Payments
Fiserv currently has
87 open roles
on FindRole.
Listed pay typically runs
$110,000–$186,000
across 58 roles with salary data.
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