Applications Support - Officer

Citi

Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$76,230–$106,370 / yr
Posted
13 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $160k
This role $91k
$61k most similar roles pay here $217k

This role pays less than 97% of similar roles. Most pay $127,950–$191,400 — the shaded band above. At the midpoint, this role pays about $91k versus about $160k for comparable roles.

Based on 239 similar postings.

Employer

About Citi

Citi is one of the world’s most trusted financial institutions, proudly serving millions of customers across the United States.

Citi currently has 391 open roles on FindRole.

Listed pay typically runs $125,760–$188,640 across 361 roles with salary data.

Most-posted roles

View all roles at Citi

At a glance

TL;DR · Applications Support - Officer

The Apps Support Intermediate Analyst role is a developing professional position within the Applications Support team at Citi, where you will handle technical and business support for users of Citi applications. You’ll independently resolve issues using your knowledge of apps support procedures and collaborate with technology partners to address long-term remediation needs. Your responsibilities include participating in disaster recovery testing, performing post-release checkouts, analyzing applications for risks and vulnerabilities, and working closely with development teams to prioritize bug fixes and enhance support tooling. This role requires expertise in Unix, Shell/Python scripting, Oracle, Oracle Golden Gate, MongoDB, as well as experience with monitoring tools like ITRS Geneos, AppDynamics, ELK, Grafana, messaging technologies such as Kafka and TIBCO EMS, and container platforms like OpenShift. Your work will significantly impact the team’s ability to meet business goals by ensuring application stability and security at a large financial institution.

What you'll do

  • Provides technical and business support for users of Citi Applications.
  • Analyzes applications to identify risks, vulnerabilities, and security issues.
  • Participates in disaster recovery testing and performs post-release checkouts.
  • Utilizes knowledge of apps support procedures to resolve complex issues independently.
  • Works with technology partners to implement long-term remediation solutions.

What we're looking for

  • 3-5 years of experience in applications support.
  • Strong hands-on skills with Unix, Shell/Python scripting, and databases like Oracle, MongoDB.
  • Experience with monitoring tools such as ITRS Geneos, AppDynamics, ELK, Grafana.
  • Knowledge of messaging technologies including Kafka and TIBCO EMS.
  • Familiarity with container platforms like OpenShift.
  • Ability to analyze applications for risks and vulnerabilities.

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