Principal ServiceNow Solution Architect

AT&T

Quick summary

Work type
On-site
Location
Alpharetta, GA · Plano, TX
Salary
$155,400–$233,200 / yr
Posted
1 day ago

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $185k
This role $194k
$128k most similar roles pay here $244k

This role pays more than 60% of similar roles. Most pay $149,486–$219,792 — the shaded band above. At the midpoint, this role pays about $194k versus about $185k for comparable roles.

Based on 240 similar postings.

Employer

About AT&T

AT&T is a US-based telecommunications company providing wireless, broadband, and fiber internet service along with phone and connectivity products for consumers and businesses.

AT&T currently has 53 open roles on FindRole.

Listed pay typically runs $141,300–$215,800 across 51 roles with salary data.

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View all roles at AT&T

At a glance

TL;DR · Principal ServiceNow Solution Architect

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As a Principal ServiceNow Solution Architect at AT&T’s Consumer Technology experience team, you will lead the design and delivery of complex ServiceNow implementations, upgrades, and optimizations across supply chain and enterprise workflows. Your daily tasks include owning end-to-end architecture for scalable and secure solutions, utilizing AI tools to drive efficiency, and operationalizing emerging technologies with data, engineering, and business teams. You must have over 12 years of ServiceNow experience, including 5+ years in a solution or platform architect role, proficiency in JavaScript, Glide API, Flow Designer, and IntegrationHub, and relevant certifications like CTA or CIS. Ideal candidates also bring hands-on expertise with supply chain modules and Agile delivery environments, making them well-suited to influence architecture decisions that shape enterprise platforms used across the organization.

Skills

ServiceNow JavaScript GlideAPI FlowDesigner IntegrationHub MIDServers REST SOAP CertifiedTechnicalArchitect CertifiedImplementationSpecialist Agile CI/CD DevOps UIPolicies DataPolicies BusinessRules ClientScripts SupplyChainManagement EnterpriseOperations CMDB DataModeling Procurement Sourcing ThirdPartyRiskManagement AI NowAssist

What you'll do

  • Own the end-to-end architecture for ServiceNow solutions to ensure scalability and alignment with enterprise standards.
  • Lead complex implementations, upgrades, and optimizations of ServiceNow across supply chain and enterprise workflows.
  • Utilize AI tools within ServiceNow to drive efficiency and continuous improvement in software development lifecycle (SDLC).
  • Serve as a technical thought leader by guiding development teams through architecture decisions and influencing stakeholders.
  • Identify and enable AI agents and generative AI use cases within ServiceNow to enhance productivity and decision-making.
  • Partner with data, engineering, and business teams to operationalize emerging technologies effectively.

What we're looking for

  • Over 12 years of ServiceNow experience, including 5+ years in a solution or platform architect role.
  • Proven expertise in designing scalable and high-performing ServiceNow architectures across multiple modules.
  • Hands-on proficiency with ServiceNow integrations, scripting, automation tools, and configuration controls.
  • Demonstrated ability to lead technical change, influence stakeholders, and guide teams through transformation initiatives.
  • Possession of relevant ServiceNow certifications such as Certified Technical Architect (CTA) or equivalent.
  • Strong communication skills for explaining complex technical concepts to non-technical audiences.

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