Principal ServiceNow Solution Architect

AT&T

Quick summary

Work type: On-site
Location: Plano, TX · Alpharetta, GA
Salary: $155,400–$233,200 / yr
Posted: 1 day ago

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Salary context

Competitive pay

How this pay compares to similar roles

Similar $185k

This role $194k

$128k most similar roles pay here $244k

This role pays more than 60% of similar roles. Most pay $149,486–$219,792 — the shaded band above. At the midpoint, this role pays about $194k versus about $185k for comparable roles.

Based on 240 similar postings.

Employer

About AT&T

AT&T is a US-based telecommunications company providing wireless, broadband, and fiber internet service along with phone and connectivity products for consumers and businesses.

AT&T currently has 53 open roles on FindRole.

Listed pay typically runs $141,300–$215,800 across 51 roles with salary data.

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At a glance

TL;DR · Principal ServiceNow Solution Architect

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As a Principal ServiceNow Solution Architect at AT&T’s Consumer Technology experience team, you will lead the design and delivery of complex ServiceNow implementations across enterprise and supply chain workflows, ensuring solutions are scalable, secure, and aligned with business needs. Your day-to-day responsibilities include owning end-to-end architecture, utilizing AI tools for efficiency, and driving process transformation through automation. You must have over 12 years of ServiceNow experience, including 5+ years in a solution architect role, with expertise in various modules such as IT Service Management and Human Resources Service Delivery. Proficiency in JavaScript, Glide API, and REST integrations is essential, along with certifications like Certified Technical Architect (CTA). This role offers the opportunity to influence architecture decisions that shape platforms used across the enterprise, leveraging emerging technologies to drive real business value.

Skills

ServiceNow JavaScript GlideAPI FlowDesigner IntegrationHub MIDServers REST SOAP CertifiedTechnicalArchitect CertifiedImplementationSpecialist Agile CI/CD DevOps AI NowAssist UIPolicies DataPolicies BusinessRules ClientScripts

What you'll do

Own the end-to-end architecture for ServiceNow solutions to ensure scalability and alignment with enterprise standards.
Lead complex implementations, upgrades, and optimizations of ServiceNow across supply chain and enterprise workflows.
Utilize AI tools within ServiceNow to drive efficiency, automation, and continuous improvement in software development lifecycle (SDLC).
Serve as a technical thought leader by guiding development teams through architecture decisions and influencing stakeholders.
Identify and enable AI agents and generative AI use cases within ServiceNow to enhance productivity and decision-making.
Partner with data, engineering, and business teams to operationalize emerging technologies effectively.

What we're looking for

Over 12 years of ServiceNow experience, including 5+ years in a solution or platform architect role.
Proven expertise in designing scalable and high-performing ServiceNow architectures across multiple modules.
Hands-on proficiency with ServiceNow integrations, scripting, automation tools, and configuration controls.
Demonstrated ability to lead technical change, influence stakeholders, and guide teams through transformation initiatives.
Possession of relevant ServiceNow certifications such as Certified Technical Architect (CTA) or equivalent.

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