Principal Product Manager, Communications Platform

Upstart

Confirmed live today High trust
Remote

Quick summary

Work type
Remote
Location
Canada
Salary
$187,900–$260,000 / yr
Posted
98 days ago
Freshness
Confirmed live today
Closes
Jan 22, 2027

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $205k
This role $224k
$150k $272k
below market most similar roles pay here above market

This role pays more than 66% of similar roles. Most pay $177,250–$232,262 — the blue band above. At the midpoint, this role pays about $224k versus about $205k for comparable roles.

Based on 240 similar postings.

Employer

About Upstart

Upstart is an AI lending platform that partners with banks and credit unions to expand access to affordable credit using non-traditional variables.

Upstart currently has 54 open roles on FindRole.

Listed pay typically runs $166,900–$230,900 across 53 roles with salary data.

Most-posted roles

View all roles at Upstart

At a glance

TL;DR · Principal Product Manager, Communications Platform

The Principal Product Manager, Communications Platform joins the platform product team to lead a greenfield initiative establishing a shared communications foundation. You will define the long-term vision, strategy, and roadmap for how communications are delivered, orchestrated, governed, and measured across every customer touchpoint. Day-to-day, you will partner with engineering to build messaging APIs, delivery infrastructure, governance controls, and communication data models. You will also establish scalable platform abstractions to reduce duplicated engineering effort while improving regulatory compliance, auditability, and operational visibility. This role requires expertise in building software products, distributed systems, and platform infrastructure. You will solve the technical challenge of providing shared platform capabilities and compliance guardrails that enable feature teams to deliver personalized, trusted customer interactions across multiple channels and products.

What does a Product Manager earn in Remote?

Median $206400 from 126 postings across 34 companies.

See salary data

What you'll do

  • Define and execute the product strategy and roadmap for the Communications Platform.
  • Partner with engineering to build messaging APIs, delivery infrastructure, and governance controls.
  • Establish scalable platform abstractions to reduce duplicated engineering effort across product teams.
  • Drive alignment with cross-functional partners to prioritize platform investments and technical strategy.
  • Develop capabilities to improve regulatory compliance, auditability, and operational visibility.
  • Define success metrics and use data to improve platform adoption and reliability.
  • Evaluate external technologies and vendor partnerships to support future product strategy.

What we're looking for

  • Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, Economics, or a related field (or equivalent practical experience).
  • 7+ years of product management experience building software products.
  • Experience leading platform, infrastructure, or developer platform products in a software organization.
  • Experience partnering closely with engineering teams to define APIs, platform capabilities, or distributed systems.
  • Experience leading cross-functional product initiatives involving engineering and business stakeholders from strategy through successful delivery.
  • Experience building or scaling communications, messaging, engagement, or customer interaction platforms (preferred).
  • Experience in fintech, financial services, marketplaces, or other highly regulated industries (preferred).
  • Knowledge of regulatory compliance considerations for customer communications and platform governance (preferred).

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