Principal Product Manager, Communications Platform

Upstart

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Canada
Salary
$187,900–$260,000 / yr
Posted
53 days ago
Freshness
Confirmed live yesterday
Closes
Dec 8, 2026

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $208k
This role $224k
$155k most similar roles pay here $271k

This role pays more than 66% of similar roles. Most pay $177,900–$238,450 — the shaded band above. At the midpoint, this role pays about $224k versus about $208k for comparable roles.

Based on 240 similar postings.

Employer

About Upstart

Upstart is an AI lending platform that partners with banks and credit unions to expand access to affordable credit using non-traditional variables.

Upstart currently has 73 open roles on FindRole.

Listed pay typically runs $166,900–$230,450 across 72 roles with salary data.

Most-posted roles

View all roles at Upstart

At a glance

TL;DR · Principal Product Manager, Communications Platform

Principal Product Manager, Communications Platform will join a platform product team to lead a greenfield initiative establishing a shared communications foundation for the company. This role involves defining the long-term vision and roadmap for how communications are delivered, orchestrated, governed, and measured across every customer touchpoint. You will partner with engineering teams to build messaging APIs, delivery infrastructure, governance controls, and communication data models while creating scalable platform abstractions to reduce redundant effort. The position requires expertise in building software products, specifically within infrastructure or developer platforms, and involves collaborating with cross-functional partners in compliance, risk, and growth. Key responsibilities include evaluating external technologies, defining success metrics, and ensuring regulatory readiness for customer interactions. This role addresses the challenge of providing consistent, high-quality communication capabilities across a complex fintech ecosystem while maintaining strict governance standards.

What does a Product Manager earn in Remote?

Median $207754 from 108 postings across 33 companies.

See salary data

What you'll do

  • Define and execute the product strategy and roadmap for the Communications Platform.
  • Partner with engineering to build messaging APIs, delivery infrastructure, and communication data models.
  • Establish scalable platform abstractions to reduce duplicated engineering effort across product teams.
  • Drive alignment across cross-functional partners to prioritize platform investments and technical strategy.
  • Develop capabilities to improve regulatory compliance, auditability, and operational visibility through standardized controls.
  • Define success metrics and use data to improve platform adoption and reliability.
  • Evaluate external technologies and vendor partnerships to support future product strategies.

What we're looking for

  • Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, Economics, or a related field (or equivalent practical experience).
  • 7+ years of product management experience building software products.
  • Experience leading platform, infrastructure, or developer platform products in a software organization.
  • Experience partnering with engineering teams to define APIs, platform capabilities, or distributed systems.
  • Experience leading cross-functional product initiatives involving engineering and business stakeholders from strategy through delivery.
  • Preferred experience building or scaling communications, messaging, engagement, or customer interaction platforms.
  • Preferred experience in fintech, financial services, marketplaces, or other highly regulated industries.
  • Knowledge of regulatory compliance considerations for customer communications and platform governance.

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