Network Specialist

What you'll do

• Provide operational support and serve as the primary escalation point for complex transport and SD-WAN incidents.
• Perform advanced troubleshooting and fault isolation to resolve network outages and performance degradation.
• Manage and configure the SD-WAN environment, including routing policies, traffic shaping, and security rules.
• Act as the technical liaison with telecommunications carriers to resolve transport circuit issues and coordinate repairs.
• Use monitoring tools to proactively identify and report on network performance, availability, and utilization trends.
• Implement and verify network configuration changes for routers, switches, firewalls, and SD-WAN policies.
• Maintain accurate documentation of network infrastructure, including diagrams, device configurations, and circuit information.

What we're looking for

• Must possess a current Top Secret Security Clearance.
• Requires a BS degree with 4+ years of prior IT relevant experience.
• Requires a Master’s degree with 2–6 years of prior IT relevant experience.
• Must hold a Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) certification.
• Must hold a current CompTIA Network+ certification.
• Current SD-WAN specific certifications (e.g., Cisco SD-WAN Solutions, VMware VeloCloud) are required.
• Demonstrated experience managing and troubleshooting WAN and LAN technologies, including routing protocols and switching.
• Proven experience working with telecommunications providers to troubleshoot and resolve issues with commercial and carrier transport services.