| Microsoft Careers

Microsoft

Quick summary

Work type
On-site
Location
—
Salary
$130,900–$251,900 / yr
Posted
60 days ago

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $180k
This role $191k
$104k most similar roles pay here $268k

This role pays more than 67% of similar roles. Most pay $152,150–$207,350 — the shaded band above. At the midpoint, this role pays about $191k versus about $180k for comparable roles.

Based on 239 similar postings.

Employer

About Microsoft

Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing

Microsoft currently has 1577 open roles on FindRole.

Listed pay typically runs $119,800–$234,700 across 1405 roles with salary data.

Most-posted roles

View all roles at Microsoft

At a glance

TL;DR · | Microsoft Careers

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Join the Global Customer Success team as a senior technical architect supporting mission-critical customers undergoing hyper-growth. You will advocate for customers within Microsoft, driving operational excellence through deep technical engagement, reliability-first practices, and proactive testing. Your role involves scaling successful models across teams, mentoring others, and fostering inclusive environments that value diverse perspectives. Utilize your expertise in Azure IaaS and SQL Server to define account strategies, correlate customer requests into actionable recommendations, and measure success via resiliency targets and operational excellence metrics. Ideal candidates have 7+ years of experience in cloud technologies and a strong background in technical leadership and complex service management.

Skills

Azure SQL Server Azure IaaS Virtual Machines Networking Storage Hybrid Architectures CI/CD Chaos Engineering Observability Kubernetes Docker Terraform Python PostgreSQL Git Jira Prometheus Grafana

What you'll do

  • Actively listen to customers to anticipate needs and advocate for them within Microsoft.
  • Drive technical vision by piloting new models, scaling practices, and mentoring others.
  • Employ a reliability-first mindset, focusing on proactive testing and integrating chaos engineering.
  • Define account strategies for hyper-growth enterprise customers, aligning with business priorities.
  • Correlate customer requests or platform events into actionable recommendations with clear accountability.
  • Maintain a culture of curiosity to drive continuous improvement beyond typical root cause analysis.

What we're looking for

  • 7+ years of experience in cloud/infrastructure technologies or IT consulting/support.
  • Bachelor's degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field.
  • Deep SQL expertise with proven experience in enterprise environments.
  • Strong hands-on experience with Azure IaaS solutions at scale.
  • Level-500 technical expertise in one Azure domain and broad familiarity with others.
  • Proven ability to manage complex, highly available services and handle customer escalations.

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