The Manager of Field Service role at Lam in Chandler, AZ is a senior-level position within the field service team responsible for overseeing and managing the day-to-day operations of field service engineers. This includes coordinating maintenance activities, troubleshooting complex equipment issues, and ensuring customer satisfaction through effective communication and problem-solving skills. The ideal candidate will have experience as a Field Service Engineer or similar roles and possess strong engineering, analysis, and adaptability skills. Familiarity with semiconductor processes and ADSP is essential, along with proficiency in troubleshooting and technical documentation. This role demands expertise in managing field service operations at scale within the dynamic semiconductor industry, addressing critical business needs through efficient and reliable support services.
Skills
Engineering
Field Services
Troubleshooting
Semiconductor Process
ADSP
Python
PostgreSQL
Kubernetes
AWS
Terraform
Docker
CI/CD
Prometheus
Grafana
What you'll do
Manage field service operations and ensure efficient deployment of resources.
Coordinate with engineering teams to resolve complex equipment issues remotely or on-site.
Develop and implement training programs for field service technicians.
Analyze performance data to improve service delivery and customer satisfaction.
Oversee the maintenance schedule and inventory management for field service tools.
What we're looking for
At least 5 years of experience in field service or related technical roles.
Proven ability to troubleshoot and resolve complex equipment issues efficiently.
Strong communication skills for interfacing with clients and cross-functional teams.
Experience managing a team of field service engineers or technicians.
Bachelor’s degree in engineering, physics, or a related technical field required.
Knowledge of semiconductor processes and equipment maintenance is essential.
Market check
Salary context
This listing doesn't show a salary. Similar roles on FindRole typically pay
$120,000–$202,550.
Peer median band
$120,000–$202,550
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$133,968–$203,568
Middle half of comparable postings.
Based on 240 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About Lam Research
Lam Research Corporation is a leading American supplier of wafer-fabrication equipment and services to the global semiconductor industry.
Lam Research currently has
217 open roles
on FindRole.
Listed pay typically runs
$114,000–$231,000
across 106 roles with salary data.