Manager, Product Management

McDonald’s Corporation

Quick summary

Work type
On-site
Location
Chicago, IL
Salary
$127,332–$159,165 / yr
Posted
2 days ago
Nearby
99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $192k
This role $143k
$116k most similar roles pay here $237k

This role pays less than 85% of similar roles. Most pay $160,400–$223,150 — the shaded band above. At the midpoint, this role pays about $143k versus about $192k for comparable roles.

Based on 239 similar postings.

Employer

About McDonald’s Corporation

McDonald’s Corporation is the world's largest fast-food chain by revenue, operating over 40,000 locations in more than 100 countries.

McDonald’s Corporation currently has 68 open roles on FindRole.

Listed pay typically runs $138,207–$172,758 across 66 roles with salary data.

Most-posted roles

View all roles at McDonald’s Corporation

At a glance

TL;DR · Manager, Product Management

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As a Product Manager – Customer Support within the Commercial Products & Platforms – Consumer Product team, you will lead and shape digital platforms that collect customer feedback and support service agents in assisting McDonald’s customers. This role involves standardizing and upgrading current offerings into more robust solutions while reporting to the Director of Product for Accounts Platform. You will work closely with cross-functional teams including Engineering, Data, Architecture, Operations, and vendor partners to define product standards, features, and user stories. Key responsibilities include translating business strategy into actionable roadmaps, managing end-to-end product development, conducting market analysis, defining performance metrics, and driving stakeholder buy-in. Ideal candidates have 3-5 years of product management experience with technical fluency in back-end platforms and APIs, as well as strong communication skills to influence stakeholders across complex organizations.

Skills

APIs Kubernetes Docker CI/CD AWS Azure Google Cloud Platform PostgreSQL MongoDB Python JavaScript React Node.js Git Jira Terraform Prometheus Grafana

What you'll do

  • Define and prioritize platform standards, features, user stories, and backlog items.
  • Manage product development ceremonies with Engineering and Scrum Master(s).
  • Develop a deep understanding of customer support and feedback mechanisms globally.
  • Track product analytics to ensure data-driven decision-making and optimization.
  • Represent platform priorities in cross-team planning and leadership forums.
  • Partner with Channel teams, Operations, Segment/Market teams for buy-in/adoption.

What we're looking for

  • 3-5 years of product management experience with agile delivery practices
  • Bachelor's degree in business, operations, computer science, or equivalent field
  • Technical fluency with back-end platforms and vendor partners
  • Proven success managing cross-functional products and initiatives
  • Ability to create clear product visions from competing demands
  • Excellent communication skills for technical and non-technical audiences
  • Experience with customer support/care and feedback platforms preferred

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