Manager, Developer Documentation & Experience | Marqeta

Marqeta

Remote

Quick summary

Work type
Remote
Location
Ontario, Canada · British Columbia, Canada
Posted
35 days ago

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Salary context

How this pay compares to similar roles

Similar $206k
$149k most similar roles pay here $263k

This listing doesn't post a salary. Most similar roles pay $176,450–$235,750.

Based on 240 similar postings.

Employer

About Marqeta

Marqeta is a modern card issuing platform that provides open API technology for businesses to create, issue, and manage customized payment cards, powering payment programs for fintech companies and enterprises. Industry: Financial Technology & Card Issuing

Marqeta currently has 19 open roles on FindRole.

Listed pay typically runs $128,700–$160,850 across 14 roles with salary data.

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At a glance

TL;DR · Manager, Developer Documentation & Experience | Marqeta

As Marqeta’s Manager of Developer Documentation and Experience, you will lead a team of technical writers to enhance developer experiences by creating clear, actionable guidance for complex financial systems. Your responsibilities include defining documentation strategy, ensuring content quality, and collaborating with Product, Engineering, and customer-facing teams to align documentation with real-world use cases. You will leverage modern tools like Markdown and Git while contributing to the development of AI-driven workflows that improve content creation and discoverability. This role is crucial in Marqeta’s expanding platform, where high-quality documentation directly impacts developer adoption and long-term success. Ideal candidates have 8+ years of experience in technical writing or developer documentation, including leadership roles, with a focus on payments, fintech, or enterprise SaaS.

What you'll do

  • Lead and develop a team of technical writers to ensure high-quality documentation.
  • Define and drive the overall documentation strategy and standards across APIs and SDKs.
  • Partner with cross-functional teams to document features as they are built, ensuring accuracy.
  • Improve developer onboarding by creating structured, high-quality documentation for quick integration.
  • Identify gaps in APIs, SDKs, and workflows through feedback and documentation analysis.
  • Drive innovation in tooling and AI-driven content workflows to enhance the developer experience.

What we're looking for

  • 8+ years of experience in technical writing or developer documentation.
  • At least 2 years of leadership experience in a similar role.
  • Strong skills in information architecture and content strategy for scaling systems.
  • Proficiency with Markdown, Git, and modern documentation tools.
  • Experience delivering documentation for APIs, SDKs, or complex platform products.
  • Familiarity with backend languages such as Python, Go, Java, or Node.js.
  • Background in payments, fintech, or enterprise SaaS industries.

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