Manager, Campaign Operations

DoorDash, Inc

Quick summary

Work type: On-site
Location: New York, NY · San Francisco, CA · Seattle, WA · Los Angeles, CA · Sunnyvale, CA · Chicago, IL · Austin, TX · Denver, CO · Atlanta, GA · Miami, FL · Boston, MA · Washington, DC
Salary: $142,800–$210,000 / yr
Posted: today

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Salary context

Competitive pay

How this pay compares to similar roles

Similar $182k

This role $176k

$134k most similar roles pay here $224k

This role pays less than 52% of similar roles. Most pay $150,000–$214,900 — the shaded band above. At the midpoint, this role pays about $176k versus about $182k for comparable roles.

Based on 239 similar postings.

Employer

About DoorDash, Inc

DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.

DoorDash, Inc currently has 243 open roles on FindRole.

Listed pay typically runs $131,600–$193,500 across 160 roles with salary data.

Most-posted roles

View all roles at DoorDash, Inc

At a glance

TL;DR · Manager, Campaign Operations

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As the Campaign Operations Manager at DoorDash, you will lead a 5-person team responsible for building, QAing, and launching hundreds of high-quality CRM campaigns annually. You’ll collaborate closely with the Consumer Lifecycle team to ensure timely and error-free campaign delivery while maintaining operational efficiency. Key responsibilities include managing your team’s performance, developing AI-enabled workflows, and leveraging tools like Braze and in-house marketing platforms to execute sophisticated campaigns. This role requires 5+ years of experience in Retention Marketing or similar fields, with a preference for leading teams, hands-on technical proficiency with ESPs and AI tools, strong leadership skills, operational excellence, analytical capabilities, and excellent cross-functional collaboration.

Skills

Braze AI Marketing automation tools Python SQL PostgreSQL Kubernetes Docker CI/CD Terraform AWS Google Cloud Azure Martech Analytics A/B testing

What you'll do

Manage and develop a 5-person Campaign Operations team to ensure high-quality campaign delivery.
Own the quality campaign delivery rate goal and improve operational efficiency for campaigns.
Develop AI-enabled workflows and best practices to minimize errors in campaign launches.
Serve as primary point of contact for Campaign Operations, ensuring alignment with company goals.
Leverage AI, Braze, and other marketing tools to implement sophisticated CRM campaigns.

What we're looking for

5+ years of experience in Retention Marketing, Marketing Operations, or Lifecycle Marketing
At least 2 years of leadership experience managing 3+ reports
Hands-on experience with Braze or similar Email Service Provider (ESP)
Proven ability to lead and develop high-performing teams
Strong technical proficiency with AI tools for operational efficiency
Excellent interpersonal and communication skills for cross-functional collaboration
Ability to interpret data and analytics to inform decisions and optimize campaigns

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