IT Director-Policy Modernization Technology

USAA

Closes in 6 days

Quick summary

Work type
On-site
Location
San Antonio, TXPlano, TX
Salary
$143,320–$273,930 / yr
Posted
1 day ago
Closes
Jun 26, 2026 (soon)
Nearby
79 roles within 25 mi

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $191k
This role $209k
$128k most similar roles pay here $290k

This role pays more than 62% of similar roles. Most pay $151,475–$231,250 — the shaded band above. At the midpoint, this role pays about $209k versus about $191k for comparable roles.

Based on 237 similar postings.

Employer

About USAA

USAA (United Services Automobile Association) is a San Antonio-based Fortune 500 financial services company founded in 1922, dedicated to providing insurance, banking, and investment solutions exclusively to U.S. military members, veterans, and their families.

USAA currently has 22 open roles on FindRole.

Listed pay typically runs $143,320–$273,930 across 15 roles with salary data.

Most-posted roles

View all roles at USAA

At a glance

TL;DR · IT Director-Policy Modernization Technology

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As an IT Director in the Policy Modernization team at USAA, you will lead a high-performing engineering team responsible for developing and maintaining critical P&C technology systems, including Guidewire xCenter integrations and Core Customer data platforms. Your daily tasks include ensuring operational stability through robust change management practices, creating multi-year technology strategies with clear milestones, and building strong relationships with IT and business leaders to ensure cost-effective delivery. You will leverage your expertise in AWS Platform (EKS and Lambda-based applications), event-driven architecture, and Kafka messaging to drive innovation while managing departmental budgets and vendor relationships. This role requires a deep understanding of Agile methodologies and the ability to communicate complex technical decisions clearly across all organizational levels. Ideal candidates have 8+ years of experience in technology functions with a focus on software engineering or application development, along with 3+ years of leadership experience overseeing distributed teams and managing large-scale system migrations to cloud platforms.

Skills

AWS EKS Lambda Kafka Guidewire xCenter Agile CI/CD Docker Terraform PostgreSQL MongoDB Python Java JavaScript React Angular CICD Prometheus Grafana GitLab Jira Confluence

What you'll do

  • Direct and develop a high-performing engineering team for Policy Modernization applications.
  • Ensure operational stability of critical P&C technology systems through change management practices.
  • Create and execute multi-year technology strategies with clear milestones and deliverables.
  • Build trusted relationships with IT and business leaders to advise on cost-effective delivery.
  • Communicate complex technical decisions clearly to both technical and non-technical audiences.
  • Oversee departmental budgets, forecasts, vendor relationships, and distributed team resources.
  • Identify and manage technology risks in alignment with enterprise risk policies.

What we're looking for

  • 8+ years of experience in technology functions such as software engineering or application development.
  • 3+ years of leadership experience managing IT professionals and overseeing complex enterprise environments.
  • Experience developing or integrating applications within a Guidewire ecosystem (e.g., PolicyCenter, ClaimsCenter).
  • Strong financial acumen including budgeting, forecasting, and cost-benefit analysis skills.
  • Proven ability to communicate complex technical decisions effectively to both technical and non-technical audiences.
  • Demonstrated experience managing third-party vendors and distributed development teams.
  • Experience with AWS Platform (EKS and Lambda-based applications) and event-driven architecture.

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