Incident Response Coordinator

What you'll do

• Coordinate containment, eradication, and post-incident activities for critical cyber security incidents.
• Manage post-incident activity by chairing reviews, documenting root cause analyses, and tracking remediation actions.
• Provide 24/7 on-call incident management support for critical security events.
• Deliver executive-level written communication regarding security incidents or assigned cases.
• Coordinate the remediation of findings from the organization’s Bug Bounty Program with whitehat researchers.
• Collaborate with Risk Management and Legal teams to document risks and ensure data protection compliance.
• Provide recommendations to improve security posture based on post-incident lessons learned.

What we're looking for

• A Bachelor's degree in Computer Science, Information Security, or a related field is required, or equivalent relevant experience.
• Minimum of 2 years of relevant experience in Incident Management or Incident Response is required.
• Knowledge of network operations, system administration (Unix, Linux, MAC, Windows), and common security operations like IDS and SIEM is required.
• Proficiency in cloud technologies, web application assessment, secure coding practices, and penetration testing is required.
• Strong verbal and written communication skills are required to provide executive-level reporting and facilitate meetings.
• Knowledge of data security frameworks including PCI, HIPAA, GDPR, PII, and NIST CSF is required.
• Preferred certifications include ITIL V4 or professional security certifications such as Security+, CySA+, SSCP, CISM, CISA, GSEC, or GCIH.
• Authorized to work.