Field Operations Analyst 4

Lam Research

Actively hiring

Boise, Id,Us, US Posted 36 days ago

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At a glance

AI generated

TL;DR

As a Field Operations Analyst 4 at Lam, you will support field service and operations teams by analyzing data, generating reports, coordinating processes, and providing operational insights. Your day-to-day tasks include tracking key performance indicators, improving data quality, and identifying opportunities to enhance productivity and efficiency. You will work closely with cross-functional stakeholders such as Field Service, Operations, Finance, Supply Chain, Business Systems, and IT to ensure timely and accurate reporting that supports decision-making and standardizes operational processes. The role requires proficiency in Microsoft Excel, strong analytical skills, and experience with data analysis tools like Power BI or Tableau. You will contribute to the semiconductor equipment industry by driving process improvements and ensuring effective execution of service and spares agreements across a global scale.

Skills

Power BI Tableau SAP Salesforce SQL Excel PivotTables Python Terraform AWS Kubernetes CI/CD PostgreSQL MSSQL

What you'll do

Support day-to-day field operations through data collection and reporting.
Responsible for accurate forecasting processes for spares, service agreements, and DFS forecasts.
Monitor key performance indicators to highlight trends and issues for leadership.
Analyze operational data to identify process inefficiencies and improvement opportunities.
Assist in the development of dashboards and scorecards for operational visibility.
Partner with cross-functional teams to improve reporting accuracy and data integrity.

What we're looking for

Bachelor’s degree in Business, Operations, Finance, Industrial Engineering, Data Analytics, or related field.
0–2 years of experience in analyst, operations, service business, finance, or reporting roles.
Proficiency in Microsoft Excel for data analysis.
Strong analytical and problem-solving skills with attention to detail.
Experience working with operational processes and performance metrics.
Familiarity with ERP, CRM, or service management systems like SAP, Salesforce.
Basic knowledge of SQL or other data querying tools.