This role pays more than
86%
of similar roles. Most pay
$162,025–$224,250
— the shaded band above.
At the midpoint, this role pays about
$255k
versus about
$193k
for comparable roles.
Based on 238 similar postings.
Employer
About CVS Health
CVS Health is a leading American healthcare company operating retail pharmacies, pharmacy benefit management services, and a health insurance segment through Aetna, one of the nation''s largest health insurers. Industry: Healthcare & Pharmacy
CVS Health currently has
80 open roles
on FindRole.
Listed pay typically runs
$118,450–$272,435
across 78 roles with salary data.
Executive Director - Site Reliability Engineering - Retail Pharmacy serves as a strategic leader within the SRE organization, overseeing large global engineering teams to ensure the reliability, resilience, and performance of retail and pharmacy technology ecosystems. The role involves defining multi-year roadmaps for observability, automation, and platform resiliency while managing incident response and establishing SLOs and error budgets for mission-critical store applications. The candidate will build out advanced monitoring, logging, and distributed tracing capabilities to provide real-time visibility across thousands of locations. Key technical competencies include experience with cloud platforms like AWS, Azure, and GCP; containerization tools such as Kubernetes and OpenShift; and observability platforms including Splunk, Dynatrace, Datadog, Prometheus, and Grafana. The role addresses the complex challenge of maintaining stable pharmacy systems, POS hardware, and network infrastructure within a highly regulated healthcare environment.
Define and execute a multi-year site reliability strategy for retail and pharmacy technology systems.
Establish and govern SLOs, SLAs, and error budgets for mission-critical store applications.
Lead enterprise major incident management to ensure rapid detection, root-cause analysis, and remediation.
Build comprehensive observability capabilities including advanced monitoring, logging, and distributed tracing.
Drive automation initiatives to reduce manual effort and enable self-healing operational capabilities.
Integrate AI and machine learning technologies to improve predictive analytics and incident prevention.
Champion modern cloud and edge computing architectures to enhance platform scalability and security.
Lead, mentor, and develop large global teams of Site Reliability Engineers and engineering leaders.
What we're looking for
15+ years of progressive technology leadership experience across infrastructure, operations, software engineering, or related disciplines.
Significant experience leading Site Reliability Engineering, production operations, platform engineering, or large-scale reliability programs.
Proven success managing complex, distributed technology environments in retail, healthcare, pharmacy, or multi-site enterprise operations.
Deep expertise in incident management, observability, automation, resiliency engineering, and operational excellence methodologies.
Strong understanding of retail technology ecosystems including POS systems, pharmacy applications, handheld devices, store servers, and network infrastructure.
Demonstrated ability to lead enterprise-wide transformation initiatives and influence executive stakeholders.
A Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical field is preferred.
An advanced degree (MBA, Master's) and/or relevant industry certifications are highly desirable.
Site Reliability Engineering
DevOps
AWS
Infrastructure as Code
CI/CD
Linux
Unix
Distributed Systems
Monitoring
Logging
Tracing
Incident Management
Capacity Management