Evaluation Reliability SRE

What you'll do

• Manage reliability outcomes across the evaluation infrastructure stack, including orchestration, capacity, and service health.
• Author high-quality runbooks for complex failure categories to guide team response standards.
• Diagnose and resolve issues within device orchestration and provisioning layers, such as quota management and retry behaviors.
• Instrument infrastructure components to improve observability and detect failures before they impact evaluation signals.
• Develop automation and eliminate recurring failures to balance incident response with proactive reliability work.
• Define SLOs and establish burn-rate alerting to turn reliability targets into measurable metrics.
• Lead end-to-end incident investigations and command multi-team responses from declaration to close-out.
• Influence the technical roadmap and mentor junior SREs on infrastructure reliability practices.

What we're looking for

• 5+ years of site reliability, infrastructure, or platform engineering experience with direct on-call ownership in production systems.
• Hands-on orchestration experience with Kubernetes or equivalent including cluster health, resource management, and failure diagnosis at scale.
• Experience owning or operating a device or VM provisioning pipeline (preferred).
• Track record of improving system reliability against measurable outcomes like uptime and MTTR (preferred).
• Incident command discipline to lead multi-team incidents from declaration to close-out (preferred).
• Depth in distributed systems, device management infrastructure, or ML platform operations (preferred).
• Demonstrated cross-team technical influence to shape reliability practices beyond the immediate team (preferred).