Principal Trainer, Master Training Environment Build Specialist

What you'll do

• Analyze, design, build, and troubleshoot technical issues related to the Master Training Environment (MST).
• Develop comprehensive training curricula, lesson plans, manuals, and online computer-based learning modules.
• Provide end-user training on clinical systems and serve as a primary support contact for users.
• Lead the analysis of new training releases to validate impacts on clinical workflows.
• Oversee and provide leadership to Credentialed Trainers on the training team.
• Participate in pre-production simulations, application testing, and go-live activities.
• Collaborate with analysts to develop training strategies for application changes and new features.
• Manage the scope, schedule, and quality of training rollouts in coordination with leadership.

What we're looking for

• Bachelor’s degree in a relevant field.
• Minimum 3 years of relevant experience, preferably in a healthcare or healthcare-related organization.
• EpicCare Ambulatory Certifications (preferred).
• Extensive understanding of the Epic Master Training Environment build (preferred).
• Skill and experience in adult education (preferred).
• Familiarity with physician practices' workflows, hospital outpatient departments, and patient experiences.
• Familiarity with case or care management workflows, wellness programs, health plan concepts, or quality reporting initiatives (preferred).
• Proficiency in Microsoft Office and the ability to communicate effectively in both oral and written forms.