Enterprise Systems Support Manager

Leidos

Quick summary

Work type
On-site
Location
Huntsville, AL
Salary
$116,350–$210,325 / yr
Posted
3 days ago

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $180k
This role $163k
$105k most similar roles pay here $222k

This role pays less than 65% of similar roles. Most pay $153,250–$206,683 — the shaded band above. At the midpoint, this role pays about $163k versus about $180k for comparable roles.

Based on 239 similar postings.

Employer

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations.

Leidos currently has 227 open roles on FindRole.

Listed pay typically runs $107,900–$195,050 across 221 roles with salary data.

Most-posted roles

View all roles at Leidos

At a glance

TL;DR · Enterprise Systems Support Manager

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The Enterprise Systems Support Manager leads the ESS team at NASA's Network and Telecommunications Services environment, overseeing systems administrators, tool administrators, and engineers to deploy, maintain, and improve enterprise monitoring, management, automation, and operational support platforms. This role involves developing strategic roadmaps, managing platform lifecycle, ensuring security compliance, and driving automation initiatives to enhance service delivery efficiency. The ideal candidate has extensive experience in IT operations, leading technical teams, and managing large-scale enterprise systems, with a focus on tools like Spectrum Network Management, Splunk Enterprise, BMC TSNA, Cisco DNA Center, AppNeta, NetBrain, VitalQIP, Sunbird DCIM, IBM AIOps, ServiceNow, Ansible, Terraform, PowerShell, Python, REST APIs, and cloud-based management platforms. Knowledge of network operations, cybersecurity compliance, ITIL practices, and mission-critical environments is essential for this high-impact role at NASA.

Skills

Splunk BMC TSNA Cisco DNA Center AppNeta NetBrain VitalQIP IBM AIOps ServiceNow Ansible Terraform Python REST APIs ITIL CI/CD Kubernetes

What you'll do

  • Provide leadership and strategic direction for the Enterprise Systems Support organization.
  • Develop and execute strategic roadmaps to enhance efficiency of enterprise network environment.
  • Manage lifecycle of enterprise applications, including planning, deployment, maintenance, and optimization.
  • Ensure security, reliability, and performance of operational support platforms.
  • Lead automation initiatives to improve operational efficiency and reduce manual effort.

What we're looking for

  • Bachelor's degree in IT-related field with 10+ years of relevant experience.
  • Minimum 5 years of leadership managing technical teams supporting enterprise systems.
  • Experience managing large-scale monitoring and operational support systems.
  • Proven ability to lead geographically dispersed mission-critical environment teams.
  • Strong organizational, analytical, and problem-solving skills for complex initiatives.
  • Experience developing operational processes and service improvement initiatives.
  • Familiarity with network operations, telecommunications services, and enterprise infrastructure.

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