Enterprise Operation Center Engineer-Mid

Leidos

Quick summary

Work type
On-site
Location
Washington, DC
Salary
$73,450–$132,775 / yr
Posted
2 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $160k
This role $103k
$59k most similar roles pay here $207k

This role pays less than 89% of similar roles. Most pay $126,468–$193,000 — the shaded band above. At the midpoint, this role pays about $103k versus about $160k for comparable roles.

Based on 240 similar postings.

Employer

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations.

Leidos currently has 237 open roles on FindRole.

Listed pay typically runs $107,900–$195,050 across 230 roles with salary data.

Most-posted roles

View all roles at Leidos

At a glance

TL;DR · Enterprise Operation Center Engineer-Mid

The Enterprise Operations Center Engineer - Mid role within the SEC ISS contract operations team involves providing continuous support for enterprise IT systems in a 24x7x365 environment. This engineer monitors and manages production infrastructure, responds to alerts, performs incident triage, and escalates issues as needed while maintaining operational visibility through monitoring tools and dashboards. Key responsibilities include adhering to SOPs and runbooks, documenting incidents accurately, and collaborating with technical teams for continuous improvement initiatives. The ideal candidate has at least five years of experience in IT operations, including team leadership roles, and proficiency with enterprise monitoring platforms, incident management systems, and ITIL processes. Preferred qualifications include federal civilian agency support experience, hybrid/cloud environment expertise, and certifications like ServiceNow CSA or CompTIA Network+.

What you'll do

  • Monitor enterprise IT systems and critical applications in a 24x7 environment.
  • Respond to alerts and operational events to ensure system stability and performance.
  • Execute incident triage and escalation procedures for rapid service restoration.
  • Maintain SOPs, runbooks, and documentation for monitoring and troubleshooting processes.
  • Identify recurring issues and recommend improvements to enhance operational efficiency.

What we're looking for

  • Minimum 5 years of IT operations experience in enterprise systems monitoring or EOC support.
  • Hands-on experience with monitoring tools, incident management systems, and formal escalation procedures.
  • Solid understanding of networking, servers, and enterprise applications with familiarity in ITIL processes.
  • Proven ability to work in a 24/7 environment and coordinate across multiple technical teams.
  • Experience as a team lead in IT operations or EOC support roles.

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