Engineering Technician, Datacenter Performance

What you'll do

• Deploy, operate, and maintain GPU and compute infrastructure in a hardware lab environment.
• Coordinate rack shipments, placement, installation, power, cooling, and network connections.
• Troubleshoot system issues across hardware, firmware, and software to drive root-cause investigations.
• Manage system enrollment, configuration, and removal using cluster management and provisioning software.
• Perform firmware and software updates, system diagnostics, and health checks before hardware release.
• Develop scripts and automation to simplify routine maintenance, diagnostics, and inventory tracking.
• Maintain accurate hardware inventory, IP address reservations, and connectivity records.
• Document technical procedures and share knowledge with team members.

What we're looking for

• Ability to work on site in a hardware lab environment 5 days a week.
• Associate degree in electronics, computer technology, or a related field, or equivalent hands-on experience.
• 5+ years of experience operating in a technician capacity.
• Hands-on experience operating, servicing, and troubleshooting server or datacenter infrastructure, including GPU-based systems.
• Ability to investigate hardware, firmware, and software failures and collect diagnostic evidence to resolve issues with engineering teams.
• Familiarity with x86 and Arm server architectures, GPU hardware, and common server components.
• Comfort using Linux command-line tools for system diagnostics, firmware updates, and configuration management.
• Working knowledge of scripting or automation tools used to reduce repetitive tasks and improve operational consistency.