As the Director of Platform Engineering - SRE & Operations at CVS Health, you will lead the strategic implementation and continuous improvement of reliability and operational excellence across critical digital platforms including web, mobile, API, and AI systems. Your daily responsibilities include driving SRE best practices, embedding AIOps capabilities for intelligent alerting and proactive issue detection, and defining observability standards using tools like Datadog and Prometheus. You will also enhance CI/CD processes, manage incident response, optimize cloud reliability across Azure and GCP, and develop high-performing SRE teams. The role requires extensive experience in software engineering, platform operations, and leadership roles managing large-scale SRE teams, with a preference for expertise in AI-driven operations, cloud infrastructure, and regulated industries like healthcare.
Skills
SRE
CI/CD
Datadog
Splunk
Prometheus
Grafana
OpenTelemetry
Azure
GCP
DevOps
LLM
AI
ML
FinOps
Cloud Reliability
Observability
AIOps
Kubernetes
Terraform
What you'll do
Define and manage SLOs, SLIs, and error budgets for reliability standards.
Drive adoption of AIOps capabilities for intelligent alerting and proactive issue detection.
Lead observability roadmap using Datadog, Splunk, Prometheus, Grafana, and OpenTelemetry.
Strengthen CI/CD reliability through progressive delivery methods like canary releases.
Improve incident response processes to reduce MTTD, MTTR, and incident recurrence.
Ensure cloud reliability and scalability across On-Prem, Azure, and GCP environments.
Lead high-performing SRE teams and support career pathways aligned with SRE disciplines.
What we're looking for
10+ years of experience in software engineering, platform operations, or SRE.
5+ years of leadership managing SRE, DevOps, or platform reliability teams.
Deep expertise in cloud infrastructure and high-availability architectures.
Strong understanding of SRE principles and modern reliability engineering practices.
Experience using AI/ML capabilities for anomaly detection and predictive alerting.
Effective communication skills with senior technology leaders and cross-functional teams.
This
$144,200–$288,400
range sits above
61%
of similar postings on FindRole.
Peer median band
$147,760–$236,900
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$149,475–$248,000
Middle half of comparable postings.
Based on 239 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About CVS Health
CVS Health is a leading American healthcare company operating retail pharmacies, pharmacy benefit management services, and a health insurance segment through Aetna, one of the nation''s largest health insurers. Industry: Healthcare & Pharmacy
CVS Health currently has
89 open roles
on FindRole.
Listed pay typically runs
$118,450–$260,590
across 86 roles with salary data.